🫱🏻‍🫲🏼 Book a Free Strategy Call with Tradie Web Guys: https://tradie.wiki/tssytHow many good leads are slipping through the cracks in your trade business because of a weak sales process?In Episode 495 of The Site Shed, Matt Jones sits down with Ben Wright to unpack why so many trade businesses waste perfectly viable leads through a weak sales process. From slow response times and poor follow-up to inconsistent quotes and missed opportunities on site, this episode digs into the practical gaps that quietly kill conversions and how you can correct them.Key chapters00:00 - Introduction00:44 - Welcome Guest Ben Wright03:12 - Building Trust through Content08:22 - First Impressions and Presentation11:30 - Analyzing the Sales Process14:41 - The Sales Success Framework18:52 - Lifetime Value and ROI25:24 - Avoiding Fat Cat Syndrome32:05 - Scaling Beyond Referrals34:14 - Allocating Budget for Marketing38:32 - Small Changes, Large Impact42:55 - Optimizing the Customer Journey46:42 - Training Teams for Upselling53:21 - Embracing Change and AI01:00:08 - The Importance of Coaching📲 Watch On YouTube! https://youtu.be/wOPk8k22eJILinks mentioned in this episode:Stronger Sales Teams: https://www.strongersalesteams.comConnect With Ben Wright:Website: https://www.strongersalesteams.comInstagram: https://www.instagram.com/strongersalesteamsFacebook: https://www.facebook.com/profile.php?id=100092201545034Linkedin: https://www.linkedin.com/in/coachbenwright/Podcast: https://open.spotify.com/show/0503Mx6cuIKdgW9qaUvmSf?si=c2918891d2ec4cb0CONNECT WITH THE TRADIE WEB GUYS!Website: https://www.tradiewebguys.com.au/YouTube: https://www.youtube.com/@TradieWebGuysOfficial?sub_confirmation=1Facebook: https://www.facebook.com/TradieWebGuysOfficialInstagram: https://www.instagram.com/tradiewebguys/LinkedIn: https://au.linkedin.com/company/tradie-web-guysMatt’s LinkedIn: https://www.linkedin.com/in/iamthemattj/ If you enjoyed this podcast, please take a moment to leave us a review:⭐ https://lovethepodcast.com/TheSiteShedLove the audio version of this podcast? Subscribe to the link below:⭐ https://followthepodcast.com/TheSiteShed#podcast #thesiteshed #tradiewebguys Your Next Step:Join Tradie Academy, our free community packed with templates, checklists, and resources shared by podcast guests, coaches, and successful tradies.👉 Join free and grab your next growth tool here: https://tradie.wiki/podFollow The Site Shed:Facebook: The Site ShedInstagram: @thesiteshedLinkedIn: Matt JonesWebsite: thesiteshed.comYouTube: @TheSiteShedIf you enjoyed this podcast and the series, please take 5 minutes to leave us a review:⭐ https://lovethepodcast.com/TheSiteShedLove the audio version of this podcast? Subscribe to the link below:⭐ https://followthepodcast.com/TheSiteShed