<p>Today&#39;s guest is Synthflow AI&#39;s CEO and co-founder Hakob Astabatsyan. He reveals how his company built real-time conversational voice AI for customer support. He addresses the biggest hurdle: preventing AI hallucinations, explaining the work undertaken to de-risk enterprise deployments. Hakob argues the industry must shift from chasing pure innovation to delivering quantitative, measurable ROI. He also explores the new human role as an &quot;AI workforce manager&quot;.</p><p><br></p><p>Take part in the <a href="https://insights.harveynash.com/s/TechTalent26/?source=popup"><u>Harvey Nash Tech Talent Survey</u></a> and help shape the future of tech careers! Click <a href="https://insights.harveynash.com/s/TechTalent26/?source=popup"><u>here</u></a>.</p><p>Want to read the latest from David, his Substack (diving into ‘Tech Talks’ and more) is <a href="https://substack.com/@davidajsavage"><u>here</u></a>.</p><p>Tech Talks is powered by Nash Squared, the leading global provider of technology and talent solutions. Find out more about our solutions at<a href="http://www.nashsquared.com/"><u>⁠⁠⁠⁠ ⁠⁠⁠www.nashsquared.com⁠⁠⁠⁠⁠⁠⁠</u></a></p><p>The music on Tech Talks is created by London artist Lemzi:<a href="http://www.lemzi.com/"><u>⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠</u></a>⁠⁠⁠<a href="about:blank"><u>www.lemzi.com⁠</u></a></p><p></p>