As engineering leaders, we have a responsibility to our organizations and their bottom line. At the same time, we’re leading humans, not automatons, and understanding and supporting the people in our org is both the right thing to do as a person and the most effective way to deliver business value. 

In this wide-ranging discussion Rukmini Reddit, SVP of Engineering, Platform at Slack shares five questions she asks throughout her org to support herself and her team when dealing with change and how she leverages models like Elisabeth Kubler-Ross’ famous change model to better understand and support her organization through difficult transitions.