In this episode of Quality Matters, host Andy Reynolds previews the upcoming Women in Quality panel at NCQA’s Health Innovation Summit. He speaks with Vanessa Guzman, CEO of SmartRise Health and Ella Es Health, who will moderate the panel. Vanessa shares her insights on empowering women in quality by cultivating self-awareness, fostering connections and building a culture of quality. She also introduces two thoughtful panelists, Khanh Nguyen, CEO of Cozeva, and Lynn Todman, Vice President of Health Equity at Corewell Health, who bring unique perspectives on resilience, community impact and health equity.

The discussion emphasizes the importance of trust, community and personal reflection in leadership, with personal stories from each guest about navigating challenges and creating meaningful change. The episode concludes with practical advice for attendees of the Women in Quality event on November 1, encouraging self-reflection and a focus on personal growth.

Key Quote: 

“The Women in Quality reception will focus on three segments. 

The first one will focus on cultivating oneself, understanding your purpose, walking your journey. What does that look like? The second segment will be focused on connection and collaboration. How to build meaningful relationships; how to build a trusted network. And then the third will be focused on creating and expanding that culture of quality. What areas of your life and workforce meet your goals and objectives? How are you tracking and measuring those processes?  

When you combine those, you're manifesting the goals that you have set.”

• Vanessa Guzman

Time Stamps:

(2:23) Co-creation at the 2024 Health Innovation Summit’s Women in Quality event

(5:18) Finding growth and impact as a quality professional

(9:14) Improving quality, building community

(11:55) Building trust

Links:

NCQA’s Health Innovation Summit

Connect with Vanessa Guzman

Connect with Khanh Nguyen

Connect with Lynn Todman