Podcast Archives - Superfast Recruitment
Podcast Archives - Superfast Recruitment

Podcast Archives - Superfast Recruitment

Denise Oyston

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Specialist Recruitment Marketing

Recent Episodes

LinkedIn for Recruiters: Building Authority Without Becoming an Influencer
FEB 9, 2026
LinkedIn for Recruiters: Building Authority Without Becoming an Influencer
What You’ll Learn in this Post and Podcast Today, let’s talk about social media marketing on LinkedIn. Are you worried that posting on LinkedIn will make you look like an influencer? You’re not alone. In this episode, we tackle the concern head-on and explain why consistent visibility isn’t about chasing likes; it’s about building authority. We explore the difference between recruiters who only appear when they need work (and are categorised as “available”) and those who maintain a consistent presence (and are seen as “busy and successful”). You’ll learn why being a trusted advisor who educates and adds value is completely different from performing for an audience and how sharing genuine market insight positions you as the obvious choice when hiring needs arise. With a real client example showing how consistent content led to retained work after 28 years of contingency-only recruiting, this episode makes the case that visibility creates choice, and the answer to noise isn’t silence, it’s being the signal that cuts through. Today I want to address something that’s been circulating on LinkedIn and in conversations with recruiters for several weeks. I recently posted about the importance of consistent visibility on social media, and it sparked a really interesting response. Someone pushed back and said, “I don’t want to become an influencer. I think too many recruiters are acting like influencers now, and honestly, isn’t all this content just adding to the white noise?” And you know what? They’ve got a point. Sort of. There IS a lot of noise on LinkedIn. But here’s what I want to explore today: the problem isn’t posting content. The problem is posting the wrong content for the wrong reasons. So, let’s dig into this. What’s the difference between being an influencer and being a trusted advisor? And why does consistent visibility matter for your recruitment business? 1. The “Busy and Successful” vs “Available” Perception Let me start with something I see happening frequently. Most recruiters only become visible when they need work. They post jobs when they have open roles. They reach out to clients when their pipeline is empty. They suddenly appear on LinkedIn when things get quiet. And here’s what happens: clients unconsciously categorise them as “available” rather than “in demand.” Now contrast that with recruiters who maintain consistent visibility. They share insights regularly. They comment on industry trends. They provide value continuously, not just when they need something. These recruiters get categorised as “busy and successful.” They’re seen as the go-to experts in their space. Which category would you rather be in? 2. The Difference Between an Influencer and a Trusted Advisor Now, let’s address this influencer concern head-on, because I think this is where the confusion lies. Influencers chase likes and followers. They post content designed to go viral. They’re performing for an audience. A trusted advisor? Completely different. A trusted advisor shares insight that helps their audience make better decisions. They’re not performing. They’re educating and adding value. For recruiters, this means sharing information such as hiring trends in your sector, what candidates are actually looking for right now, salary movements, common mistakes you’re seeing hiring managers make, and insights from your actual work in the market. This isn’t about being an influencer. It’s about positioning yourself as someone worth listening to. Someone who understands the market. Some clients want to work with you before they even pick up the phone. 3. Yes, There’s Noise. But Silence Isn’t the Answer The commenter was right that there’s a lot of white noise on LinkedIn. But here’s the thing: the solution isn’t to stay quiet while your competitors dominate the conversation. The solution is signal over noise. What we see working for our clients is structured content themes. Things like a weekly market pulse, role spotlights, polls about industry challenges, and posts about common client mistakes to avoid. When you have a structure, it’s easier to produce content, and it’s easier for your audience to know what to expect from you. Proactive commenting on target clients’ posts is another high-impact activity. You don’t even need to create content to build visibility. The goal isn’t to sell in comments. It’s to demonstrate insight and build familiarity over time. And here’s something the research backs up: between 61 and 81 per cent of people will visit a website or social profile before they engage with a company. Your clients are checking you out before they respond to your outreach. What do they find when they look? 4. Real Results from Real Recruiters Let me share a quick example from one of our clients, Steve Lea at Coalesce Recruitment. Steve had been in engineering recruitment for 28 years. Always contingency, always competing on price. When he committed to consistent content, something shifted. His LinkedIn connections increased by 35%. He secured 8 new clients in just eight months. He generated £26,000 in net fee income directly from LinkedIn candidate engagement. And here’s the big one: he secured his first retained work after 28 years in the industry. What Steve said really stuck with me: “Fee negotiations became almost secondary. The clients had already bought into my expertise through the consistent content. They could see the value I offered before we even discussed terms.” That’s not being an influencer. That’s building authority. That’s becoming the obvious choice in your market. 5. It’s About Being There BEFORE They Need You Here’s the fundamental shift I want you to think about. The recruiter who posts helpful insights regularly is the first call when a hiring need arises. They’re already known. They’re already trusted. The conversation starts from a completely different place. The recruiter who only appears to sell? They’re competing with everyone else, sending cold outreach. They’re starting from zero every single time. Visibility creates choice. When clients and candidates know who you are before you contact them, you stop competing on price. You no longer have to justify your fees. The trust is already there. So let me bring this together. Should you worry about becoming an influencer? No. Because that’s not what we’re talking about here. We’re talking about being visible between placements, so you’re top of mind when opportunities arise. We’re talking about sharing genuine insight from your market, not posting fluff to chase likes. We’re talking about building the kind of presence that has clients coming to you, not you chasing them. Yes, there’s noise out there. But the answer isn’t silence. The answer is the signal that cuts through. Consistency beats perfection. You don’t need to go viral. You need to show up regularly with something useful to say. The recruiters who do this? They get categorised as busy and successful. They get the first call. They win the retained work. They stop competing on price. That’s not being an influencer. That’s being smart about how you build your business. Thanks for listening. If this episode resonated with you, I’d love to hear your thoughts. Drop us a message, leave a comment, or better yet, share it with a fellow recruiter who might be wrestling with this same question. Until next time. Denise and Sharon How We Can Help Knowing you need to post consistently is one thing. Actually doing it when you’re busy placing candidates and winning new business is another. That’s where Superfast Circle comes in. Our members get access to a library of ready-to-use, recruitment-specific content, so you can show up consistently without staring at a blank screen, wondering what to post. We’ve done the hard work for you. If you’ve been thinking about how to build your authority without it taking over your week, book a call to find out how we can help. www.superfastrecruitment.co.uk/call   The post LinkedIn for Recruiters: Building Authority Without Becoming an Influencer appeared first on Superfast Recruitment.
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18 MIN
Standing Out in 2026: Creating Content That Works Harder
FEB 2, 2026
Standing Out in 2026: Creating Content That Works Harder
Welcome to episode 497 of the Recruitment Marketing and Sales podcast, and I am your host, Denise Oyston. Today, we are wrapping up our kick-off series for 2026 about the what and how of Standing Out this year. Over the past few weeks, we have covered mindset, visibility, and re-engaging your database. If you missed any of those episodes, go back and listen; they build on one another. This week, we are discussing something that can completely change how you approach your marketing: creating longer-form content that works harder for you. Now, before you switch off because you think this is going to be about writing 5,000-word essays, hear us out. This is actually about working smarter, not harder. It is about creating a single, substantial piece of content and getting maximum value from it. Whether that is a podcast, a report, a webinar, or a detailed blog post, the principle is the same. Create once, repurpose many times. So let’s get into it. The Pillar Content Approach Let us start by explaining what we mean by pillar content. A pillar piece is a substantial, detailed piece of content that demonstrates your expertise in your niche. It could be a comprehensive blog post or series. A thorough market report. A webinar where you go deep on a specific topic. Or a podcast episode where you really explore something properly. The keyword here is substantial. This is not a quick LinkedIn post or a two-paragraph update. This is something meaty that shows you really know your stuff. Why does this matter? Short-form content is brilliant at getting attention, but it is your longer-form content that builds trust. When someone engages with your quick posts and wants to know whether you actually understand what you are talking about, they will look for something more substantial. They want to confirm that you understand their sector and its challenges. Think about it from your own experience. When considering working with someone, do you look at their social media posts? Or do you dig a bit deeper? Do you read their blog? Listen to their podcast? Download their report? Of course you do. We all do. The research backs this up. 71 per cent of B2B buyers consume blog content before making a purchase decision. They want depth. They want evidence. They want to feel confident that you know what you are talking about. The Repurposing Model Here is where it gets exciting, especially if you are running a small team and do not have endless hours for content creation. The smartest recruitment companies we work with follow a simple principle: create one substantial piece of content, then repurpose it into multiple shorter pieces. Let us give you a concrete example. Say you record a 45-minute podcast episode about hiring trends in your sector. From that single recording, you could create six LinkedIn posts pulling out key insights. Two blog articles going deeper on specific points. A dozen short videos or audio clips for social media. An email to your database summarising the main takeaways. Content for your newsletter. And quotes and statistics you can use in proposals and pitches. That one piece of content has now given you weeks’ worth of material. And the beautiful thing is, it all came from the same source, so your messaging stays consistent. This approach ensures quality and depth before brevity. You are not scrambling to come up with something to post every day. You have already thought. Now you are just packaging it in different ways for different platforms. Why Podcasts Work So Well We would like to discuss podcasts, as they are particularly effective for recruitment businesses. Podcasts continue to grow in popularity, particularly with executives and founders, which is exactly the audience most of you are trying to reach. Decision-makers listen to podcasts during their commute, at the gym, or while walking the dog. It is a way to reach them when they are not at their desks, ignoring emails. But here is the bit that makes podcasts especially clever for recruitment businesses: they serve a dual purpose. First, they are relationship-building and positioning tools. When you invite someone onto your podcast as a guest, you are building a relationship with them while positioning yourself as the go-to person in your niche. And who might make a good guest? Often, your potential clients. Think about it. You reach out to a hiring manager or business owner in your niche and invite them to share their expertise on your show. That is a much warmer conversation than a cold sales call. You are offering them something valuable: a platform to share their knowledge and raise their profile. Second, podcasts are content engines. As we just discussed, one episode gives you material for weeks. The conversation generates ideas, insights, and quotes that you can use across all your other channels. And niche podcasts can reach very specific audiences. A show about scaling health tech companies. A podcast for legal practice managers. A series on finance recruitment trends. When you narrow your focus, you become the go-to voice for that specific audience. Other Forms of Pillar Content Podcasts are not the only option, of course. Let’s discuss other formats that work well. Market reports and salary guides are brilliant for recruitment businesses. You have access to data and insights that your clients and candidates find genuinely valuable. A well-researched report on salary trends or hiring challenges in your sector positions you as the expert. It also makes a great lead magnet: people will happily give you their email address in exchange for useful data. Webinars let you go deep on a topic while building your email list. You can invite guests, share screens, and answer questions live. The recording becomes an asset you can use long after the live event ends. A detailed blog series lets you explore a topic in depth across multiple posts. Titles such as “The complete guide to hiring fintech sales leaders” or “Everything you need to know about legal recruitment in 2026” demonstrate genuine expertise and attract readers seeking that specific information. The format matters less than the substance. What matters is that you create something substantial enough to demonstrate your expertise and generate enough material for repurposing. Quality Beats Perfection Now, we know what some of you are thinking. “This sounds great, but I do not have the time or resources to create professional-quality content.” Here is the truth: you do not need professional production values. What you need is valuable, consistent content. A podcast recorded on a decent microphone in your office is absolutely fine. A report created in Word or Canva will suffice. A webinar run through Zoom works perfectly well. The key is consistency and specificity, not production value. Your audience cares far more about whether your content is useful and relevant than whether it looks like a big agency made it. In fact, overly polished content can feel less authentic. People want to hear from real experts sharing real insights, not a slick marketing production. So do not let perfectionism stop you from starting. Good enough, published consistently, beats perfect, but never finished. Using AI Smartly We cannot talk about content creation in 2026 without mentioning AI. Yes, AI can help you create more content more efficiently. But here is the important bit: AI works best when you give it good raw material to work with. The companies that get AI right use it to increase output without sacrificing quality. They do not publish AI-generated content as-is. They use AI as a starting point, then make the content specific, opinionated, and genuinely useful. This is where your pillar content becomes so valuable. Record a podcast where you share your genuine expertise and opinions. Now you have rich source material that AI can help you repurpose into other formats. The insights are yours. The expertise is yours. AI helps you package it more efficiently. The human element, your knowledge, your opinions, your specific experience in your niche, that is what makes your content valuable. AI cannot replicate that. But it can help you get more value from it. Getting Started Without Overwhelm If you are new to creating longer-form content, the prospect can feel daunting. So let us make it simple. Start with what you know deeply. What questions do clients ask you all the time? What mistakes do you see companies making when they hire? What do candidates always want to know about your sector? You already have expertise. You need to capture it. Choose one format to start with. Do not try to launch a podcast, write a report, and run webinars all at once. Pick one. Get good at it. Build the habit. Then expand. If you want to start a podcast, the minimum setup is simpler than you think. A decent USB microphone, free recording software, and a hosting platform. You could be publishing your first episode within a week. If a podcast feels like too much, start with a detailed blog post. Write the definitive guide to something in your niche. Make it thorough. Make it useful. Then break it down into shorter pieces for your social channels. The most important thing is to start. Your first piece of content will not be your best. That is fine. You will get better with practice. But you cannot improve on something you have not created. Closing Let us conclude this series with a final thought. Over these four episodes, we have talked about mindset, visibility, re-engaging your database, and creating content that works harder for you. And if there is one thread that runs through all of it, it is this: the recruitment businesses that will stand out in 2026 are the ones that commit to consistently delivering valuable content. Not perfect content. Not content with massive production budgets. Just useful, relevant, consistent content that demonstrates your expertise and keeps you front of mind. Creating pillar content and repurposing it is one of the smartest ways to do this without burning out. One substantial piece becomes the engine that powers your marketing for weeks. So here is our challenge for you. Choose one pillar content format that appeals to you. Maybe it is a podcast. Perhaps it is a quarterly market report. Maybe it is a detailed blog series. Whatever it is, commit to creating your first piece in the next month. Then repurpose it. Get maximum value from the work you have done. And watch how much easier your content marketing becomes when you have a solid foundation to build on. That is, it’s for today’s episode, and that wraps up our Standing Out in 2026 series. Thank you so much for listening. If you have found this series useful, we would love it if you could share it with another recruitment business owner who might benefit. If you haven’t already, please subscribe to avoid missing future episodes. Until next time, keep creating, keep showing up, and keep recruiting brilliantly. See you next time. Thanks, Denise and Sharon How We Can Help If you want help building a content strategy that actually works for a small recruitment business, that is exactly what we do inside Superfast Circle. Our members receive done-for-you content they can use and adapt, frameworks for creating their own pillar content, and support from a community that understands the specific challenges of marketing a recruitment business. If you would like to learn more about how we can help you stand out in your market, book a call at superfastrecruitment.co.uk/call. We would love to chat about where you are right now and where you want to be. The post Standing Out in 2026: Creating Content That Works Harder appeared first on Superfast Recruitment.
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25 MIN
Setting Sales and Marketing Priorities For Your Recruitment Business Part One
NOV 24, 2025
Setting Sales and Marketing Priorities For Your Recruitment Business Part One
Setting Sales and Marketing Priorities is the topic of the next couple of podcasts as we end one year and move on to the next. Sharon and I have been working with recruitment business owners for approaching nineteen years now, and there are a couple of things we see time and time again from brilliant recruitment owners. They are either stuck and inactive, waiting for the market to change, or they might be researching multiple tools and avoiding the real work. Or they start juggling several ideas that they have heard about, exhausting themselves with marketing and sales activities that won’t work for them because they haven’t got the basics dialled in first. Today, we’re going to start part one of a discussion that could transform the way you approach the rest of 2025 and into 2026: setting real priorities instead of the “spray and pray” approach many of us fall into under pressure. Here’s the thing: we all know deep down that being busy isn’t the same as being effective. But when you’re juggling client relationships, candidate pipelines, and multiple placements all at once, it’s so tempting to believe that doing more of everything will somehow yield better results. I’m going to share several things with you over the next two episodes that will help you understand where to focus your limited time and resources for maximum impact. Because the truth is, your competitors can outspend you on ads, hire fancy agencies, or temporarily outrank you in search results……However, they cannot replicate the authentic relationships you create by consistently showing up in your chosen areas, providing real value, and demonstrating genuine expertise. So, let’s dive in. Why “Spray and Pray” Is Costing You More Than You Think Let me start with something that might surprise you. Several pieces of marketing data reveal that a focused competitor might spend £500 to acquire a client, whereas an agency using a spray-and-pray approach could easily spend £2,500 or more for the same result. That’s five times more for the same outcome! However, what’s even more concerning is that this isn’t just about wasted spending. It’s about the opportunity cost of resources used ineffectively. Several studies demonstrate that organisations prioritising low-cost, scattered tactics over strategic focus experience a 52% lower marketing ROI and a 40% higher client churn rate within 18 months. Think about that for a moment. Not only are you spending more money, but you’re also losing clients faster. Resource Dilution: The Silent Killer The fundamental problem with spray-and-pray marketing is resource dilution. When you attempt to be everywhere at once, you spread your budget too thin, lack an integrated strategy, and fail to excel at anything. For recruitment businesses operating with limited resources, this scattergun approach not only wastes money but also prevents you from developing genuine expertise and market positioning. Here’s a fascinating statistic: companies that select fewer priority initiatives are 16% more likely to be in the top tier of their industry than those with many or no priority initiatives. Conversely, those with many or no priorities are 10% more likely to be in the bottom tier. The Hidden Costs Nobody Talks About Beyond the direct financial drain, unfocused strategies create several hidden costs that compound over time: First, there are wasted resources. Without a plan, you’re essentially throwing money at marketing tactics, hoping something sticks. Second, brand confusion. Inconsistent messaging across scattered campaigns erodes trust and makes it harder for clients to understand what you actually stand for. Third, missed opportunities. Whilst you’re busy executing unfocused activities, you’re missing golden moments to connect with your ideal clients. Fourth, poor attribution. Without focus, you can’t accurately measure what’s working, making it impossible to improve or justify your investment. The Strategic Alternative: What Happens When You Set Real Priorities Now, I don’t want you to think that strategic prioritisation is about doing less just for the sake of it. It’s not about being lazy or cutting corners. It’s about doing the right things with clarity and commitment. And the benefits? They’re transformative. Strategic prioritisation creates a single, forward-focused vision that can align your entire business. When a business owner understands their strategic priorities, they can make better daily decisions about where to focus their energy. One of the most immediate benefits of this level of prioritisation is the ability to allocate resources (budget, personnel, and technology) properly. Here’s what happens: • Marketing spend decreases whilst results increase: Focused campaigns deliver better returns than scattered efforts. • Faster sales growth: With effective pipeline management and strategic focus, recruitment organisations can accelerate growth significantly; SMEs working with a strategic plan grow 30% faster on average. And here is something else. A robust strategic plan provides a consistent framework for evaluating new initiatives as they arise. The recruitment market is dynamic and constantly changing. Still, with clear priorities, you can quickly assess whether a new opportunity aligns with your strategic direction or is a distraction in disguise. This is so important because every single day, you’re bombarded with “opportunities”: new marketing platforms, new AI tools, new networking groups, new partnerships. Having clear priorities gives you permission to say no to things that don’t serve your strategic goals. Your Unfair Competitive Advantage Recruitment, search and staffing companies that embrace strategic prioritisation position themselves to outperform competitors in several ways: Market differentiation: By focusing resources on specific areas, you can become genuinely excellent rather than merely adequate across many areas. Client confidence: Demonstrated expertise in priority areas builds trust and commands premium fees. Faster adaptation: When market conditions change, a clear strategic framework allows you to pivot intelligently rather than react chaotically. Sustainable growth: Focused strategies create predictable revenue streams and reduce the feast or famine cycle. And here’s the beautiful thing: trust is earned, not bought. Once you’ve earned it through strategic focus, it drives long-term growth. What’s Coming in Episode 2 So now you understand why strategic prioritisation matters and the competitive advantage it creates. You can see how the spray-and-pray approach is costing you far more than just money, and you understand the transformative benefits of setting real priorities. But here’s the question everyone asks me: “Denise, this all makes sense, but WHERE exactly should I focus?” That’s what we’re going to dive into in next week’s episode. I’m going to walk you through the seven critical priority areas that research shows drive real results for recruitment businesses in 2026. We’ll cover everything from niche specialisation and client retention to the technology investments that actually matter. Thanks Denise   The post Setting Sales and Marketing Priorities For Your Recruitment Business Part One appeared first on Superfast Recruitment.
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26 MIN
Why Marketing SOPs Save Recruitment Business Sanity
AUG 4, 2025
Why Marketing SOPs Save Recruitment Business Sanity
Hi everyone, this is Denise, and welcome back to the Recruitment Marketing Sales Podcast. Today, we’re talking about something that’s probably causing many of you stress – the complete chaos that may pass for marketing processes in your recruitment business. I suspect if you’re reading this, you’re juggling LinkedIn outreach, content creation, candidate nurturing, client relationships, and about 15 other marketing tasks. Then there’s managing your team and growth on top of that. Here’s what I know about the majority of recruitment business owners – you’re incredible at finding talent and closing deals. Still, when it comes to systematising your marketing processes, you’re winging it. In the UK, we have this saying about “flying by the seat of your pants” or making it up as you go along. This approach is costing you time, money, and probably your sanity. In today’s environment, there’s always another piece of software you could use or another AI tool you absolutely must try. It’s easy to get overwhelmed thinking you’re losing out if you don’t buy 30 different domain names or use every new platform. That’s not the case. What you need is to focus on the basics and have systems and processes around them. You build from there. That’s what we’re talking about today – standard operating procedures, a paint-by-numbers system that literally anyone can follow and implement. What Is A Standard Operating Procedure? Standard operating procedures have been around for years. The earliest documented SOPs were from the British Royal Navy, which needed consistency and reliability in its operations. They needed tasks completed within a specific timeframe with documented processes for onboarding tasks. SOPs became widespread during the Industrial Revolution, and the military adopted the formalisation of these procedures. As small business owners, we use them now for workflow and getting things done in a timely manner without losing our minds. An SOP is fundamentally the basics – it stands for standard operating procedure. It’s simply a step-by-step guide that documents how to complete a specific task or process in your business. Think about it logically – it’s like a recipe. But instead of making a cake or apple crumble, you’re creating a repeatable system for onboarding a new client or creating LinkedIn content. Over the years, SOPs have grown in their use, particularly with remote work. For marketing SOPs, there’s another element you can add – creating a video of the process. This is quite nuanced for marketing because you can record yourself doing something, and that video becomes a training resource. Here’s where most business owners get it wrong – SOPs don’t need to be fancy. They don’t need lots of workflows and fancy formatting. The best SOPs are simple, clear bullet points: Step one, Step two, Step three, Step four. They work well when you have a video to watch simultaneously. Simple Word document processes work particularly well for slightly more technical processes. Something I do is screen grabs using the snipping tool. You can paste these into your recipe if that works for you. Why Recruitment Businesses Need Marketing SOPs As a recruitment business, SOPs are particularly crucial because your marketing activities are relationship-based and require consistency. When you’re building relationships with candidates and clients, you can’t afford to be inconsistent in your approach. If you stop posting or a random post goes out that doesn’t follow your format, such as the wrong colour or imagery, it can impact your brand. Let me give you examples of marketing SOPs that every recruitment business should consider: Content creation SOPs could include how to research and write LinkedIn posts that generate leads, how to create video content for candidates, how to create video content for clients, and how to repurpose one piece of content across multiple platforms. Lead generation SOPs might cover how to identify and research potential clients, how to implement a LinkedIn outreach campaign, and how to follow up with prospects. Imagine having all of these that your team could follow, so you know things are getting done right. Using and implementing these systems is important with your team because you want to support them. SOPs do that and minimise the number of questions you get. I often say to team members, “Have you watched the SOP video and followed the SOP? Go back and look at them.” They’ll come back saying they worked it out because they’d missed step five or six. People often think they remember things, but even I use SOPs. For our email marketing, I know how to do everything, but I haven’t done it for a few weeks because a different team member has been handling it. So, I go back to the SOP to remind myself which button to click. They’re helpful as memory joggers for people implementing the process. The Sarah Success Story: From Chaos to Consistency Let me share about Sarah, who runs a recruitment company. Every week, she posted on LinkedIn ten times at completely random times whenever she got a spare minute. Sometimes she posted about industry trends, sometimes personal branding posts, testimonials, or just something interesting she found. Her engagement was inconsistent. She wasn’t getting many views and wasn’t sure what was working. I had a conversation with Sarah about creating an SOP for LinkedIn content creation. She now has a system: Monday is industry insights, Wednesday is success stories, Thursday is a poll, Friday is career advice. She has templates for each type of post. Once she started doing this, her engagement shot through the roof because she was doing something consistently. We’ve all experienced looking for something on a particular day. Most people listening to this podcast know that every Friday, you get a short email from us saying, “Here’s our latest podcast, you might find it useful.” It’s consistency. By knowing what to do when, people start looking for things. We’ve all watched soaps on TV and know they’re on at certain times. The BBC has news at 6:00 and 10:00 every night. I’m wired to look because I usually work till 6:00 in the evening and time it to one minute to six. That’s how people are wired – they’re looking for things from you. Having that SOP makes a huge difference. The Hidden Benefits of Marketing SOPs Let me share more benefits of creating SOPs that might convince you further. Consistency builds trust. In recruitment, consistency is everything. Your clients need to know they can rely on you. Your candidates need to feel confident in the process. When you have SOPs for marketing activities, you ensure every touchpoint with your audience reflects your brand, values, and standards while getting people excited about working with you. SOPs save you time. Have you ever thought, “Do I need to do this first, or that first?” only to spend time looking for passwords? You can waste hours each week on this. With your SOP, you may have saved it on your system with a search string to find it in Dropbox. That saves hours. Scalability without chaos. This is huge. Right now, for many of you, the business revolves around you, particularly if you’re new to creating content. What happens when you want to grow, hire team members, or take a holiday? SOPs help because people just need to follow them. If you’re working with a virtual assistant in the Philippines, South Africa, or anywhere remote, they can get consistent results. You become less of a bottleneck and more of the strategic leader you’ve always wanted to be. Increased quality and reduced errors. When you’re rushing through marketing tasks without a systematic approach, mistakes happen. You forget to follow up with leads, miss essential details in client communications, or publish content with errors. Having an SOP reduces these errors. One benefit I mentioned with Logan, one of our team members, is better training and onboarding. People feel included in the process. You can’t just hand someone something and say, “follow that step by step,” but having that SOP means you can go through training quickly and support your people. Documented systems mean improvement opportunities. Having a documented system means you can identify and implement improvements. If you see something that could be done more efficiently, having an SOP gives you something to examine and modify. There’s something valuable about peace of mind that’s hard to quantify. When you’ve got systems in place, you can take time off without worrying that your marketing is falling apart. You can focus on strategy rather than constantly putting out fires. How To Create Your First Marketing SOP I’m going to share the simple process for creating a marketing SOP. Here’s something that’s not popular but necessary – you need to do it, not somebody else. You want the business done your way. Our team members have training videos and resources. I’m talking to people creating SOPs themselves. The important thing is you know what you want and how you want it delivered. When we had our bigger marketing agency writing content, I used to drive people mad because I wanted things delivered in a certain way. I wanted our clients to get a great experience, and I wanted the documents they received formatted the same way – same font, same point size. We used Calibri 11 point with subheadings at 16 points. I wanted consistency. I didn’t want it looking like what we call in the UK “a dog’s breakfast.” Creating that SOP fell to me. Yes, it’s time-consuming, but things get done your way. You can ask for feedback and adapt things – people might add something to the conversation. However, doing the SOP yourself works well. Here’s how I create an SOP using a simple three-step process: First, record yourself doing the task. A great way to do this is using Zoom. In Zoom, there’s a button you can click that will transcribe your audio from the video, which is brilliant. When you record doing the task, and this has to be said, don’t mumble, don’t speak fast, don’t be clicking rapidly. Someone doing this process may not have done it before. Go through the task painfully slowly so they understand every part of the process. Second, get the video transcribed. If you’re using something other than Zoom as a video recorder, you need to get a transcription. This is where it becomes amazing because AI is so helpful. Third, use AI to create your SOP. If you have the transcription from your video recording, you can use your favourite AI tool – there are multiple ones out there. The paid ones are always better, whether it’s ChatGPT or Claude (one of my favourites). You get your transcription and put a prompt into your AI tool. Give a detailed prompt like: “I have a transcription of myself performing writing a personal branding post. Please create a comprehensive standard operating procedure based on this transcription. Please number it from one to the final number. Leave spacing. Start with a capital letter. Please make it practical and easy to follow for someone who hasn’t done this task before. Here’s the transcription.” AI will work its magic and usually come up with something more than usable. You must read through it all and check the nuances because sometimes AI tools can produce ridiculous things. Make sure you go through and tweak anything needed. Then I test it by following it to the letter myself to see how it works. I can tweak it if I’ve missed something during the recording. Remember, AI can only work with what you give it. If you forgot to mention clicking somewhere or saving something, AI won’t pick that up because you missed it in the video. That’s something anyone can do when creating an SOP. Record yourself doing the process. Use the transcription given to you or use a tool to transcribe it (there are Otter, Sonix, Descript, and multiple AI transcribing tools that do it almost instantly). Then, you’ve got your SOP. We have a folder with different people accessing it – a secure business version of Dropbox with a training folder inside. Every single process is listed out with videos recorded and SOPs from those videos. Beyond Marketing: Where Else SOPs Work Imagine by the end of summer having SOPs created for key functions in your business. If you have a marketer, you could ask them to make an SOP on their process. Then, if they’re on holiday or you become busy, one of their colleagues can use the same process. SOPs aren’t just for marketing. They could be for sales too. I was brought up with sales scripts, and they’re brilliant despite what anyone tells you. They put multiple six figures into my bank account over the years. Consider the value and beauty of how you can use SOPs in other parts of your business. This is a foolproof process I’ve used that works incredibly well. Thanks   Denise How We Can Help Creating effective marketing SOPs is just one part of building a scalable recruitment business. If you’re ready to systematise your marketing processes and stop winging it with your business growth, we can help. Our programmes give you the frameworks, templates, and step-by-step guidance to create marketing systems that work for recruitment businesses. You’ll get the SOPs, the training videos, and the ongoing support to implement them properly in your business. The post Why Marketing SOPs Save Recruitment Business Sanity appeared first on Superfast Recruitment.
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30 MIN
Systems-Based Recruitment: Building Your Marketing Framework
JUL 29, 2025
Systems-Based Recruitment: Building Your Marketing Framework
This week’s post and podcast is about building effective marketing systems for recruitment businesses. I’m continuing our series on systems because I believe it’s the perfect time of year to get everything in place and prepare ahead of time. Last week, I covered why systems are so important – their beauty and the key ones you need in your business. Today, I want to provide you with specific examples of setting up systems and outline some actions you can take now to get them in place. If you’re new here, welcome! It’s great to have you. If you have a recruiter friend or colleague who would appreciate listening to this podcast, please share the link with them. Please share it with them on iTunes or Spotify or give us a shoutout on LinkedIn. I appreciate it. This podcast isn’t sponsored. Nobody pays for this. We do it because we want to help people, and we’re doing what we teach others to do because it works. We’re providing value upfront. If you could give us a shout out, we would love it. Please consider giving us a review as well if you find it useful – that would be greatly appreciated. Start With One System and Build Momentum Here’s what I love about building marketing systems: you don’t need to do everything at once. When our clients start working with us as a Superfast Circle member, we provide them with a straightforward, step-by-step approach that outlines the initial steps they need to take. Over the years, many of you will know that we’ve been content marketers for approximately 18-19 years in the industry. We know what works and what yields the best return on investment the fastest. There’s a system around this, and that’s something I always want you to remember. When people often ask where to start, I advise them to start with one thing. It’s easy to get confused and think you’re being proactive by doing all these things. It’s much better to start with one thing – I like to call it the “pick one philosophy.” Pick one system, build it out properly, then you can move on to automation. However, I think it’s much better to get something working first. Let’s see how it performs, then we automate it. Let’s test it and work out all the glitches. Why pick just one system? Because if you don’t, you end up trying to implement everything simultaneously. This is literally where people get overwhelmed and end up implementing nothing at all. That isn’t necessary. Start with one system, build it from there, and your momentum will start to build. Which System Should You Pick First Now let’s talk about which one you should pick, and I’m going to say it depends. It depends on your biggest pain point at the moment. Most of the people we work with suggest that they start with building out their client attraction system, particularly in the current market. For the majority of recruiters we work with, LinkedIn is their primary platform for finding new clients. This is where their business contacts are now. Starting with your LinkedIn content system is the fastest way to demonstrate your expertise and attract client attention. Here’s a framework for working with LinkedIn effectively. The first thing is to have different types of posts. I’m going to give a shout-out to us at Superfast Circle because we provide you with all these tools you can utilise, saving you time. However, for those of you in larger companies who wish to initiate this effort independently, here are the key considerations to keep in mind. Creating Your LinkedIn Content Framework You want market insight posts – what you’re seeing in hiring trends. You want educational posts on how to solve common hiring problems. You want social proof-style posts, such as story posts about candidate journeys, what’s happened, how you’ve helped people, different clients, and successful placements. Then there are the classic question posts – the polls people use on LinkedIn to engage with their network. You write them, you batch them, you write them in advance. Let’s say in your industry that March is a key time for people recruiting or hiring, when decisions are being made. Then you can build your content around how that might work. The next step is to create a publishing system. Many people, when they first come to us, might post once a week if we’re lucky. Unfortunately, that won’t move the needle. You need to post multiple times a week, in fact, numerous times a day. But let’s start with something easy. These aren’t just job ads you’re posting, by the way. This is content to nurture people in your market, including those you’re already connected to, as well as those you will be connected to in the future. How about posting Monday, Wednesday, and Friday? LinkedIn has a scheduling tool that’s not hard to utilise. There are several marketing automation tools you can use. Some people use Buffer. A favourite of mine recently is SmarterQueue – go and check it out. You can start posting and engaging with your client’s content. Allocate 15 minutes a day in your diary. I remember years ago – probably ten years ago, before personal branding became a thing – we suggested everyone take 15 minutes a day. I ran a webinar on it back then, and it still works. Just allocate 15 minutes. Sometimes I even set a timer. I’m on LinkedIn, interacting and engaging with people I want to engage with. Our posts are scheduled ahead of time, so they’re all ready, and I know they’ll appear. Setting up that system alone will put you ahead of so many recruiters and make a massive difference. Building Your Connection and Outreach Process One area where there’s often a disconnect for many recruiters is that they publish content but fail to connect it by making more connections and engaging in outreach. Everyone has a set number of LinkedIn connection requests they can send out, and this is something to do daily. It’s just like any system you create – the more you can do daily, the better it gets. One of the girls was talking about her “dailies” – she had daily tasks to complete. This isn’t necessarily around KPIs, but her dailies were what she had to do every day. When she did this, she knew it made a difference. I encourage you to create your dailies – however many connection requests you send out. Remember that momentum builds, but you must start it by being consistent. You send out a connection request. Once that person has accepted, share a piece of valuable content or an insight – no sales pitch, just value. You’re doing that with your LinkedIn connections. When it comes to what to do after that, you rinse and repeat. You continue because this is about building a process and people seeing you everywhere. I know that sometimes, if I see an ad on TV, then hear a radio ad, and then pick up a magazine, I suddenly think I should take a look at it. When I’ve seen it two or three times, there must be something about it. This is where building that system works for you. You’ve created the content, you’re now a publishing machine, and you’re connecting and doing outreach with people. The next step is to get clients on your email database or encourage them to join it. Here’s a hint: when you’re publishing things and doing connections and outreach, you can say, “I’ve got some great content and ideas for you. Would you like to join our email system?” Most people will say yes, or you send a link where they put their name and email address. You can see how all these systems build on one another. Candidate Attraction Systems Work Similarly If you need more candidates, it’s a similar system. Consider the content – you want to create a similar process that shares valuable content with them. When we talked about the client acquisition system, we mentioned market insights. It’s the same thing, only it comes from a candidate’s lens. We’re examining market insights because candidates are intelligent individuals. They want to know what’s going on in the market. You want to tell them about not just hiring trends, but career trends and career progression – what they need to be thinking about. You want educational posts, story posts, and those question posts. Do a survey, ask a LinkedIn poll – all these things you can use. That’s the system you set up with candidates exactly the same. You’re reaching out to candidates. You could do a certain number of LinkedIn connection requests for clients and a certain number for candidates. Add these candidates to your email system as well. Straight away, you’ve got very simple, straightforward systems that work for client attraction and candidate attraction. You take those to the next level by getting these people on the phone. You send them more messages, leave them a voice note, send them a video – all different things that make a difference. Advanced Systems Using LinkedIn Sales Navigator On LinkedIn, there’s Sales Navigator – a great piece of software where you can build lists of clients and candidates. This can be a systematised process. We receive emails stating that there are X number of leads in your LinkedIn list, so you can log in because you’ve set up the criteria. You can incorporate those systems into your process. When conducting outreach within LinkedIn Sales Navigator, review all new connections and people who’ve appeared on your list that meet your criteria. Then set the process to start reaching out to them. Most problems that occur for recruiters around systems are that their systems are so sporadic. If you have a specific process that’s dialled in and you’re doing it regularly, it’s going to make a difference. We’ve all received random cold emails in our inbox that aren’t particularly relevant, and we end up blocking people. That’s where having your systems organised makes a difference. Think about your client system and your CRM. If that’s sorted by industry, sector, experience level, hiring history, or company size—whatever it is—you can compile lists of people you need to contact. Once you’ve done that, you can create that systematic approach with your touchpoints. Perhaps you could send a monthly update to them, establish an immediate follow-up system when someone joins your list, or conduct a quarterly check-in. Your business priorities will dictate this. If you do those systematic touchpoints built into a system, you have a very productive nurture campaign. Let’s say that automated nurturing you could do with candidates: you could have a new registration sequence, a post-interview follow-up sequence, a placement preparation sequence, or a post-placement sequence. All these things – if you need predictability, set up the system, and you’ll see a huge difference. Sometimes it’s painful to go into that detail. And it’s incredibly useful. I’ll cover SOPs a bit more in next week’s podcast, when I delve into that topic. We’re all about systems, and my goal is for you to review the systems you have, refine them, clean things up, and put everything in place over the summer. If you’ve kicked off some systems, then your September will be very different. The key is to start with one system, build it properly, and then expand from there. Remember, momentum builds when you’re consistent, and consistency comes from having clear, systematic processes in place. Thanks Denise How We Can Help At Superfast Circle, we provide the complete framework and content you need to build these marketing systems effectively. Our members gain access to ready-made content templates, detailed implementation guides, and a paint-by-numbers approach that eliminates the guesswork from building your recruitment marketing systems. We’ve spent nearly two decades perfecting what works, so you don’t have to figure it out through trial and error. The post Systems-Based Recruitment: Building Your Marketing Framework appeared first on Superfast Recruitment.
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18 MIN