A blessed accident caused Mike Chastain to need a job at a very young age. So he went from 9th grade right into plumbing. After gaining valuable experience in new construction plumbing, the new housing market collapse caused him to make another change and start his own business with his wife, Katie. The ups and downs of business ownership caused them to learn a lot and grow. We'll hear about:

• The blessing of family in the business
• Starter coaches
• The roller coaster of business
• Why Mike joined Service Nation Alliance, and what that's doing for him and Absolute Plumbing
• Firing a CSR and gaining $15K in weekly revenue as a result
• The "coloring books and crayons" method for systems and processes
• Unexpected help from a competitor
• Immediate challenges to growth
• The five year plan
• Advice for young people entering the trades.

Profiles in Prosperity

Service Roundtable

129 - Mike Chastain - Absolute Plumbing

MAR 19, 202420 MIN
Profiles in Prosperity

129 - Mike Chastain - Absolute Plumbing

MAR 19, 202420 MIN

Description

<p> A blessed accident caused Mike Chastain to need a job at a very young age. So he went from 9th grade right into plumbing. After gaining valuable experience in new construction plumbing, the new housing market collapse caused him to make another change and start his own business with his wife, Katie. The ups and downs of business ownership caused them to learn a lot and grow. We'll hear about: </p> <ul> <li>The blessing of family in the business</li> <li>Starter coaches</li> <li>The roller coaster of business</li> <li> Why Mike joined Service Nation Alliance, and what that's doing for him and Absolute Plumbing </li> <li>Firing a CSR and gaining $15K in weekly revenue as a result</li> <li>The "coloring books and crayons" method for systems and processes</li> <li>Unexpected help from a competitor</li> <li>Immediate challenges to growth</li> <li>The five year plan</li> <li>Advice for young people entering the trades.</li> </ul>