What you will learn in this episode: Why the right person must be the one to deliver bad news How failing to own a difficult decision leads to downstream damage What it means to commit "organizational malpractice" by outsourcing humanity Why your reputation is built in the worst five minutes of someone else's career How to maintain future talent pipelines and customer relationships by prioritizing ownership, respect, clarity, and accountability during layoffs and terminations Why your presence is required in times where your absence would be noticed Communications is the CENTER OF ALL THINGS. Lee Caraher talks all things communications – from language to format to channel, from employee engagement to great leadership, from PR to social media, and reputation management to personal branding, bringing you key insights from her experience and expertise that can be used in the day to day to make your work, your PR, and your culture and your potential WORK. Resources: Website: https://leecaraher.com/ Website: www.double-forte.com Instagram: https://www.instagram.com/leecaraher/ LinkedIn: https://www.linkedin.com/in/leecaraher Facebook: https://www.facebook.com/LeeCaraher1/ Twitter: https://twitter.com/leecaraher