Cranky Talk

We're back! DOT recently announced some new rules for airlines intended to benefit consumers. What are these rules? When are these rules? What do they mean for you? All that and more, on this episode of Cranky Talk!   Source links: Rules regarding refunds Rules regarding junk fees New regulations announcement   Thank you to our sponsor, Medjet! The membership service that protects you if you get sick or injured while traveling.

Southwest has done something unique, bringing its Network Planning group -- the people who decide when and where to fly -- under the Chief Operating Officer instead of the Chief Commercial Officer. I spoke with Adam Decaire to learn more about the decision and see how it's going.

Kevin and I sit down to on an airplane to talk about Porter's big expansion plans

We're dusting off the podcast to talk about Boeing, the Max, and what we know about flight 1282.    Thank you to our sponsor, Medjet! The membership service that protects you if you get sick or injured while traveling.

We're back! Join us for an episode all about how NDC might not quite be as ready for prime time as American wants it to be and its impact on the travel agency world. We're joined by special guests from the Cranky Concierge team, sharing their real-world stories about how difficult this has been.    Thank you to our sponsor, Medjet! The membership service that protects you if you get sick or injured while traveling.