<description>&lt;p&gt;&lt;a href="https://www.makeworkbetter.info/" rel="noopener noreferrer" target="_blank"&gt;Sign up for the newsletter&lt;/a&gt;&lt;/p&gt;&lt;br&gt;&lt;p&gt;&lt;strong&gt;Tiffany Gaskell outlines coaching as a route to transformational leadership&lt;/strong&gt;&lt;/p&gt;&lt;br&gt;&lt;p&gt;Tiffany Gaskell is the co-author of &lt;a href="https://amzn.to/3Z6piRZ" rel="noopener noreferrer" target="_blank"&gt;Coaching for Performance&lt;/a&gt;, the top-selling guide to coaching first published by Sir John Whitmore the inventor of the discipline.&lt;/p&gt;&lt;br&gt;&lt;p&gt;It's curious to consider that there was a founder of coaching, and Tiffany takes me through the history of the practice, how it took hold and where it is today.&lt;/p&gt;&lt;br&gt;&lt;p&gt;There's a key consideration about the modern manager given to us by the &lt;a href="https://www.gallup.com/workplace/357764/fast-feedback-fuels-performance.aspx#:~:text=They%20want%20to%20gain%20insights,past%20week%20are%20fully%20engaged." rel="noopener noreferrer" target="_blank"&gt;Gallup Global Workplace Report, 80% of those who are engaged with their jobs say they've received direct feedback from their manager in the last week&lt;/a&gt;.&lt;/p&gt;&lt;br&gt;&lt;p&gt;This is a powerful insight but also poses a huge challenge - how can any of us find the time to observe and then feedback to every worker in our team. Tiffany explains that this is where a culture of coaching comes in, transferring the burden of observation from the manager to facilitating a socratic questioning approach. &lt;/p&gt;&lt;br&gt;&lt;p&gt;&lt;a href="https://www.linkedin.com/in/tiffanygaskell/" rel="noopener noreferrer" target="_blank"&gt;You can follow Tiffany on LinkedIn&lt;/a&gt; and &lt;a href="https://amzn.to/3Z6piRZ" rel="noopener noreferrer" target="_blank"&gt;the book is out now&lt;/a&gt;.&lt;/p&gt; &lt;p&gt;Become a member at &lt;a target="_blank" rel="payment" href="https://plus.acast.com/s/eatsleepworkrepeat"&gt;https://plus.acast.com/s/eatsleepworkrepeat&lt;/a&gt;.&lt;/p&gt;

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Tiffany Gaskell outlines a plan for elite performance

<a href="https://www.makeworkbetter.info/" rel="noopener noreferrer" target="_blank">Sign up for the newsletter</a> Tiffany Gaskell outlines coaching as a route to transformational leadership Tiffany Gaskell is the co-author of <a href="https://amzn.to/3Z6piRZ" rel="noopener noreferrer" target="_blank">Coaching for Performance</a>, the top-selling guide to coaching first published by Sir John Whitmore the inventor of the discipline. It's curious to consider that there was a founder of coaching, and Tiffany takes me through the history of the practice, how it took hold and where it is today. There's a key consideration about the modern manager given to us by the <a href="https://www.gallup.com/workplace/357764/fast-feedback-fuels-performance.aspx#:~:text=They%20want%20to%20gain%20insights,past%20week%20are%20fully%20engaged." rel="noopener noreferrer" target="_blank">Gallup Global Workplace Report, 80% of those who are engaged with their jobs say they've received direct feedback from their manager in the last week</a>. This is a powerful insight but also poses a huge challenge - how can any of us find the time to observe and then feedback to every worker in our team. Tiffany explains that this is where a culture of coaching comes in, transferring the burden of observation from the manager to facilitating a socratic questioning approach. <a href="https://www.linkedin.com/in/tiffanygaskell/" rel="noopener noreferrer" target="_blank">You can follow Tiffany on LinkedIn</a> and <a href="https://amzn.to/3Z6piRZ" rel="noopener noreferrer" target="_blank">the book is out now</a>. Become a member at <a target="_blank" rel="payment" href="https://plus.acast.com/s/eatsleepworkrepeat">https://plus.acast.com/s/eatsleepworkrepeat</a>.

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Transformational cultures use the manager as a coach

<description>&lt;p&gt;&lt;a href="https://www.makeworkbetter.info/" rel="noopener noreferrer" target="_blank"&gt;Subscribe to the free Make Work Better newsletter&lt;/a&gt;&lt;/p&gt;&lt;br&gt;&lt;p&gt;&lt;a href="https://www.brigidschulte.com/" rel="noopener noreferrer" target="_blank"&gt;Brigid Schulte&lt;/a&gt; is a journalist and writer who brings a reporter's ear for stories to her exploration of modern work.&lt;/p&gt;&lt;p&gt;Over the course of a decade Schulte has talked to people about the impact their jobs has on their lives - and has explored any hope that we might be able to make this better.&lt;/p&gt;&lt;br&gt;&lt;p&gt;Her new book, Over Work and paints a hopeful image of how we might fix the toxic elements of our jobs.&lt;/p&gt;&lt;p&gt;One of the examples is about Intel, who in 2013 experimented with a new initiative styled Freelance Nation to bring some of the upsides of gig work to a professional knowledge work environment. It proved hugely successful and yet they decided to scrap it.&lt;/p&gt;&lt;br&gt;&lt;p&gt;Buy &lt;a href="https://amzn.to/3AfAimx" rel="noopener noreferrer" target="_blank"&gt;Over Work&lt;/a&gt;&lt;/p&gt;&lt;h1&gt;&lt;br&gt;&lt;/h1&gt;&lt;h1&gt;&lt;br&gt;&lt;/h1&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt; &lt;p&gt;Become a member at &lt;a target="_blank" rel="payment" href="https://plus.acast.com/s/eatsleepworkrepeat"&gt;https://plus.acast.com/s/eatsleepworkrepeat&lt;/a&gt;.&lt;/p&gt;

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Brigid Schulte says we're Over Work

<a href="https://www.makeworkbetter.info/" rel="noopener noreferrer" target="_blank">Subscribe to the free Make Work Better newsletter</a> <a href="https://www.brigidschulte.com/" rel="noopener noreferrer" target="_blank">Brigid Schulte</a> is a journalist and writer who brings a reporter's ear for stories to her exploration of modern work.Over the course of a decade Schulte has talked to people about the impact their jobs has on their lives - and has explored any hope that we might be able to make this better. Her new book, Over Work and paints a hopeful image of how we might fix the toxic elements of our jobs.One of the examples is about Intel, who in 2013 experimented with a new initiative styled Freelance Nation to bring some of the upsides of gig work to a professional knowledge work environment. It proved hugely successful and yet they decided to scrap it. Buy <a href="https://amzn.to/3AfAimx" rel="noopener noreferrer" target="_blank">Over Work</a><h1> </h1><h1> </h1> Become a member at <a target="_blank" rel="payment" href="https://plus.acast.com/s/eatsleepworkrepeat">https://plus.acast.com/s/eatsleepworkrepeat</a>.

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How Intel fixed work and then threw it away

<description>&lt;p&gt;&lt;a href="https://www.colindellis.com/" rel="noopener noreferrer" target="_blank"&gt;Colin Ellis&lt;/a&gt; is a consultant and author who spends his time working with organisations to improve their culture. He's turned his attention to why some companies go bad in a new book &lt;a href="https://amzn.to/3YhLN66" rel="noopener noreferrer" target="_blank"&gt;Detox Your Culture&lt;/a&gt;. He talked me through what has gone wrong at the likes of ITV's This Morning, the CBI, The Ellen Show and Boeing.&lt;/p&gt;&lt;br&gt;&lt;p&gt;&lt;a href="https://www.makeworkbetter.info/" rel="noopener noreferrer" target="_blank"&gt;Sign up for the newsletter&lt;/a&gt;&lt;/p&gt;&lt;br&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;br&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt; &lt;p&gt;Become a member at &lt;a target="_blank" rel="payment" href="https://plus.acast.com/s/eatsleepworkrepeat"&gt;https://plus.acast.com/s/eatsleepworkrepeat&lt;/a&gt;.&lt;/p&gt;

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From the CBI to The Ellen Show and Boeing why do cultures go wrong?

<a href="https://www.colindellis.com/" rel="noopener noreferrer" target="_blank">Colin Ellis</a> is a consultant and author who spends his time working with organisations to improve their culture. He's turned his attention to why some companies go bad in a new book <a href="https://amzn.to/3YhLN66" rel="noopener noreferrer" target="_blank">Detox Your Culture</a>. He talked me through what has gone wrong at the likes of ITV's This Morning, the CBI, The Ellen Show and Boeing. <a href="https://www.makeworkbetter.info/" rel="noopener noreferrer" target="_blank">Sign up for the newsletter</a> Become a member at <a target="_blank" rel="payment" href="https://plus.acast.com/s/eatsleepworkrepeat">https://plus.acast.com/s/eatsleepworkrepeat</a>.

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TOXIC: When good cultures go bad

<description>&lt;p&gt;&lt;a href="https://www.makeworkbetter.info/" rel="noopener noreferrer" target="_blank"&gt;Sign up for the newsletter&lt;/a&gt;&lt;/p&gt;&lt;br&gt;&lt;p&gt;How can any of us build a more effective team?&lt;/p&gt;&lt;br&gt;&lt;p&gt;Owen Eastwood is one of the world’s most in demand performance coaches, with a focus on team culture &amp; leading. Owen has worked with some of the most successful sporting sides in the world. He also works with corporate teams wrestling with similar themes.&lt;/p&gt;&lt;p&gt;Last year &lt;a href="https://eatsleepworkrepeat.com/the-worlds-best-performance-coach-explains-how-he-transforms-teams/" rel="noopener noreferrer" target="_blank"&gt;I talked to Owen about his work on belonging and identity&lt;/a&gt; but I wanted to pick his brains on the biggest challenge for modern leaders - how to build a stronger team.&lt;/p&gt;&lt;br&gt;&lt;p&gt;&lt;a href="https://amzn.to/3Z7FLna" rel="noopener noreferrer" target="_blank"&gt;Buy Belonging&lt;/a&gt;&lt;/p&gt;&lt;p&gt;Follow&amp;nbsp;&lt;a href="https://www.linkedin.com/in/owen-eastwood-4867a39" rel="noopener noreferrer" target="_blank"&gt;Owen on LinkedIn&lt;/a&gt;&lt;/p&gt;&lt;br&gt;&lt;p&gt;Owen talks me through his step-by-step approach to building better teams - starting with the toughest starter question that most teams never tackle.&lt;/p&gt;&lt;br&gt;&lt;p&gt;&lt;strong&gt;takeaways&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Determine whether a team is necessary for the desired outcome&lt;/li&gt;&lt;li&gt;Clearly define roles and expectations within the team&lt;/li&gt;&lt;li&gt;Recruit talented individuals who can contribute to the team's success&lt;/li&gt;&lt;li&gt;Establish effective communication channels within the team&lt;/li&gt;&lt;li&gt;Consider the challenges of being part of multiple teams in the corporate world Individuals have a choice in shaping the team's identity and should be selfless and committed to the team's purpose and desired outcome.&lt;/li&gt;&lt;li&gt;A high-performing team is one where individuals consistently perform at their best and have a culture of excellence.&lt;/li&gt;&lt;li&gt;The environment plays a crucial role in enabling or disabling team success, and teams should create an environment that fosters innovation and energizes individuals.&lt;/li&gt;&lt;li&gt;Teams should regularly reflect on their environment and identify and eliminate factors that hinder performance.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;&lt;a href="https://eatsleepworkrepeat.com/?p=4000" rel="noopener noreferrer" target="_blank"&gt;For a full transcript see the website.&lt;/a&gt;&lt;/p&gt; &lt;p&gt;Become a member at &lt;a target="_blank" rel="payment" href="https://plus.acast.com/s/eatsleepworkrepeat"&gt;https://plus.acast.com/s/eatsleepworkrepeat&lt;/a&gt;.&lt;/p&gt;

&lt;br /&gt;&lt;hr&gt;&lt;p style='color:grey; font-size:0.75em;'&gt; Hosted on Acast. See &lt;a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'&gt;acast.com/privacy&lt;/a&gt; for more information.&lt;/p&gt;</description>

Owen Eastwood schools me on how to build a team

<a href="https://www.makeworkbetter.info/" rel="noopener noreferrer" target="_blank">Sign up for the newsletter</a> How can any of us build a more effective team? Owen Eastwood is one of the world’s most in demand performance coaches, with a focus on team culture & leading. Owen has worked with some of the most successful sporting sides in the world. He also works with corporate teams wrestling with similar themes.Last year <a href="https://eatsleepworkrepeat.com/the-worlds-best-performance-coach-explains-how-he-transforms-teams/" rel="noopener noreferrer" target="_blank">I talked to Owen about his work on belonging and identity</a> but I wanted to pick his brains on the biggest challenge for modern leaders - how to build a stronger team. <a href="https://amzn.to/3Z7FLna" rel="noopener noreferrer" target="_blank">Buy Belonging</a>Follow&nbsp;<a href="https://www.linkedin.com/in/owen-eastwood-4867a39" rel="noopener noreferrer" target="_blank">Owen on LinkedIn</a> Owen talks me through his step-by-step approach to building better teams - starting with the toughest starter question that most teams never tackle. takeaways<ul><li>Determine whether a team is necessary for the desired outcome</li><li>Clearly define roles and expectations within the team</li><li>Recruit talented individuals who can contribute to the team's success</li><li>Establish effective communication channels within the team</li><li>Consider the challenges of being part of multiple teams in the corporate world Individuals have a choice in shaping the team's identity and should be selfless and committed to the team's purpose and desired outcome.</li><li>A high-performing team is one where individuals consistently perform at their best and have a culture of excellence.</li><li>The environment plays a crucial role in enabling or disabling team success, and teams should create an environment that fosters innovation and energizes individuals.</li><li>Teams should regularly reflect on their environment and identify and eliminate factors that hinder performance.</li></ul> <a href="https://eatsleepworkrepeat.com/?p=4000" rel="noopener noreferrer" target="_blank">For a full transcript see the website.</a> Become a member at <a target="_blank" rel="payment" href="https://plus.acast.com/s/eatsleepworkrepeat">https://plus.acast.com/s/eatsleepworkrepeat</a>.

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"Help: my team doesn't feel connected any more"

<description>&lt;p&gt;&lt;a href="https://www.makeworkbetter.info/" rel="noopener noreferrer" target="_blank"&gt;Sign up for the Make Work Better newsletter&lt;/a&gt;&lt;/p&gt;&lt;br&gt;&lt;p&gt;How important is a happy workforce? According to Mark Price, the former boss of Waitrose, it's the main thing that leaders should be thinking about. Make your workforce happy and the profits will follow. Mark's new book is &lt;a href="https://amzn.to/3zd6GFE" rel="noopener noreferrer" target="_blank"&gt;Happy Economics&lt;/a&gt;.&lt;/p&gt;&lt;br&gt;&lt;p&gt;To prove it Mark cites his experience running the supermarket chain, when with a goal of workers happiness he made it the fastest-growing, most profitable supermarket in the UK.&lt;/p&gt;&lt;br&gt;&lt;p&gt;The original purpose of the John Lewis Partnership, as laid out by the very same John Lewis , was to uphold the happiness of the people who worked inside the organisation.&lt;/p&gt;&lt;br&gt;&lt;p&gt;Mark's new book is &lt;a href="https://amzn.to/3zd6GFE" rel="noopener noreferrer" target="_blank"&gt;Happiness Economics&lt;/a&gt;. Mark's book makes the assertion that the quickest way to business success is to focus on creating happy employees.&lt;/p&gt;&lt;br&gt;&lt;p&gt;This is genuinely a brilliant listen - and one that you might benefit from reading the transcript of -&lt;a href=" https://eatsleepworkrepeat.com/workers-happy/" rel="noopener noreferrer" target="_blank"&gt; you can get the transcript here&lt;/a&gt;.&lt;/p&gt;&lt;br&gt;&lt;p&gt;While I got real value from the book, I actually found the conversation even more enlightening. It challenged some things I believed and I found myself reflecting on it for the day afterwards. I think there’s a clarity in the conversation that the book lacks at times - I think it’s the challenge of books to be honest. We’re so used to ideas being visually backed up that when we’re paging through 200 pages of words the emphasis is often lost. Maybe they work best together.&lt;/p&gt;&lt;br&gt;&lt;p&gt;Mark has a clear 6 stage framework for making a happy, productive workforce laid out in &lt;a href="https://amzn.to/3zd6GFE" rel="noopener noreferrer" target="_blank"&gt;his compelling new book Happiness Economics&lt;/a&gt;.&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Reward and recognition&lt;/li&gt;&lt;li&gt;Information sharing&lt;/li&gt;&lt;li&gt;Empowerment&lt;/li&gt;&lt;li&gt;Wellbeing&lt;/li&gt;&lt;li&gt;A sense of pride&lt;/li&gt;&lt;li&gt;&amp; Job satisfaction&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;&lt;a href="https://workl.com/" rel="noopener noreferrer" target="_blank"&gt;Mark's company is WorkL&lt;/a&gt;. You can take their surveys and see their data on that link.&lt;/p&gt;&lt;br&gt;&lt;p&gt;&lt;strong&gt;Key takeaways&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;The happiness of employees is crucial for driving productivity and increasing profits&lt;/li&gt;&lt;li&gt;Managers play a vital role in creating a positive work environment and should focus on training, recognition, and coaching&lt;/li&gt;&lt;li&gt;Leadership should involve setting a clear plan, making employees feel valued and important, and maintaining optimism about the future.&lt;/li&gt;&lt;li&gt;Well-being initiatives should go beyond tokenistic measures and address underlying issues in the work culture. Employee happiness is crucial for workplace culture and productivity.&lt;/li&gt;&lt;li&gt;The six key drivers of happiness at work are reward and recognition, empowerment, sense of pride, line management, career development, and job satisfaction.&lt;/li&gt;&lt;li&gt;Implementing these drivers effectively can lead to improved well-being, productivity, and business performance.&lt;/li&gt;&lt;li&gt;Building a positive culture is essential, and companies should focus on measuring and improving employee happiness.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt; &lt;p&gt;Become a member at &lt;a target="_blank" rel="payment" href="https://plus.acast.com/s/eatsleepworkrepeat"&gt;https://plus.acast.com/s/eatsleepworkrepeat&lt;/a&gt;.&lt;/p&gt;

&lt;br /&gt;&lt;hr&gt;&lt;p style='color:grey; font-size:0.75em;'&gt; Hosted on Acast. See &lt;a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'&gt;acast.com/privacy&lt;/a&gt; for more information.&lt;/p&gt;</description>

Mark Price talks Happy Economics

<a href="https://www.makeworkbetter.info/" rel="noopener noreferrer" target="_blank">Sign up for the Make Work Better newsletter</a> How important is a happy workforce? According to Mark Price, the former boss of Waitrose, it's the main thing that leaders should be thinking about. Make your workforce happy and the profits will follow. Mark's new book is <a href="https://amzn.to/3zd6GFE" rel="noopener noreferrer" target="_blank">Happy Economics</a>. To prove it Mark cites his experience running the supermarket chain, when with a goal of workers happiness he made it the fastest-growing, most profitable supermarket in the UK. The original purpose of the John Lewis Partnership, as laid out by the very same John Lewis , was to uphold the happiness of the people who worked inside the organisation. Mark's new book is <a href="https://amzn.to/3zd6GFE" rel="noopener noreferrer" target="_blank">Happiness Economics</a>. Mark's book makes the assertion that the quickest way to business success is to focus on creating happy employees. This is genuinely a brilliant listen - and one that you might benefit from reading the transcript of -<a href=" https://eatsleepworkrepeat.com/workers-happy/" rel="noopener noreferrer" target="_blank"> you can get the transcript here</a>. While I got real value from the book, I actually found the conversation even more enlightening. It challenged some things I believed and I found myself reflecting on it for the day afterwards. I think there’s a clarity in the conversation that the book lacks at times - I think it’s the challenge of books to be honest. We’re so used to ideas being visually backed up that when we’re paging through 200 pages of words the emphasis is often lost. Maybe they work best together. Mark has a clear 6 stage framework for making a happy, productive workforce laid out in <a href="https://amzn.to/3zd6GFE" rel="noopener noreferrer" target="_blank">his compelling new book Happiness Economics</a>. <ul><li>Reward and recognition</li><li>Information sharing</li><li>Empowerment</li><li>Wellbeing</li><li>A sense of pride</li><li>& Job satisfaction</li></ul> <a href="https://workl.com/" rel="noopener noreferrer" target="_blank">Mark's company is WorkL</a>. You can take their surveys and see their data on that link. Key takeaways <ul><li>The happiness of employees is crucial for driving productivity and increasing profits</li><li>Managers play a vital role in creating a positive work environment and should focus on training, recognition, and coaching</li><li>Leadership should involve setting a clear plan, making employees feel valued and important, and maintaining optimism about the future.</li><li>Well-being initiatives should go beyond tokenistic measures and address underlying issues in the work culture. Employee happiness is crucial for workplace culture and productivity.</li><li>The six key drivers of happiness at work are reward and recognition, empowerment, sense of pride, line management, career development, and job satisfaction.</li><li>Implementing these drivers effectively can lead to improved well-being, productivity, and business performance.</li><li>Building a positive culture is essential, and companies should focus on measuring and improving employee happiness.</li></ul> Become a member at <a target="_blank" rel="payment" href="https://plus.acast.com/s/eatsleepworkrepeat">https://plus.acast.com/s/eatsleepworkrepeat</a>.

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Should we focus on making workers happy?

MAKE WORK BETTER. Eat Sleep Work Repeat is the best podcast about workplace culture - it's been listened to millions of times. Bruce Daisley brings a curious mind to discussions about our jobs and the role they play in our lives. <a href="https://makeworkbetter.substack.com/" rel="noopener noreferrer" target="_blank">Sign up for the newsletter</a> 
Become a member at <a target="_blank" rel="payment" href="https://plus.acast.com/s/eatsleepworkrepeat">https://plus.acast.com/s/eatsleepworkrepeat</a>.

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