<description>&lt;p&gt;Journey with us to Myanmar's shadowy scam factories, where trafficked workers are forced to run romance-baiting and fake tech support scams, and find out why a company's mandatory hold time for tech support could lead to innocent users having their computers compromised.&lt;/p&gt;&lt;p&gt;All this and more is discussed in the latest edition of the "Smashing Security" podcast by cybersecurity veterans Graham Cluley and Carole Theriault.&lt;/p&gt;&lt;p&gt;Plus - don't miss our featured interview with Acronis CISO Gerald Beuchelt!&lt;/p&gt;&lt;p&gt;Warning: This podcast may contain nuts, adult themes, and rude language.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Episode links:&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;a href="https://www.theregister.com/2025/02/20/hp_deliberately_adds_15_minutes/" rel="noopener noreferrer" target="_blank"&gt;HP deliberately adds 15 minutes waiting time for telephone support calls&lt;/a&gt; - The Register.&lt;/li&gt;&lt;li&gt;&lt;a href="https://bobsullivan.net/cybercrime/hp-mandated-15-minute-wait-time-for-callers-why-that-was-good-news-for-criminals/?utm_source=pocket_shared" rel="noopener noreferrer" target="_blank"&gt;HP mandated 15-minute wait time for callers - why that was good news for criminals&lt;/a&gt; - Bob Sullivan.&lt;/li&gt;&lt;li&gt;&lt;a href="https://www.abc.net.au/news/2025-03-02/human-trafficking-vietnam-fuelling-cyber-slave-romance-scams/104542548" rel="noopener noreferrer" target="_blank"&gt;How vulnerable people are trafficked to fuel a global cyber scam industry&lt;/a&gt; - ABC News.&lt;/li&gt;&lt;li&gt;&lt;a href="https://www.bbc.co.uk/news/articles/c2d3w90x86po" rel="noopener noreferrer" target="_blank"&gt;Hundreds of foreigners freed from Myanmar's scam centres&lt;/a&gt; - BBC News.&lt;/li&gt;&lt;li&gt;&lt;a href="https://www.bbc.co.uk/news/articles/c5yr7j18edjo" rel="noopener noreferrer" target="_blank"&gt;'I need help': Freed from Myanmar's scam centres, thousands are now stranded&lt;/a&gt; - BBC News.&lt;/li&gt;&lt;li&gt;&lt;a href="https://uk.news.yahoo.com/foreigners-pulled-myanmar-scam-centres-122026153.html" rel="noopener noreferrer" target="_blank"&gt;Some foreigners pulled out of Myanmar scam centres face struggle to get home&lt;/a&gt; - Yahoo! News.&lt;/li&gt;&lt;li&gt;&lt;a href="https://economictimes.indiatimes.com/news/international/global-trends/pig-butchering-scam-how-chinas-broken-tooth-stole-over-75-bn-from-global-investors-through-crypto-currencies/articleshow/116791522.cms" rel="noopener noreferrer" target="_blank"&gt;'Pig Butchering' Scam: How China's 'Broken Tooth' stole over $75 bn from global investors using crypto currencies&lt;/a&gt; - The Economic Times.&lt;/li&gt;&lt;li&gt;&lt;a href="https://en.wikipedia.org/wiki/Scunthorpe_problem" rel="noopener noreferrer" target="_blank"&gt;Scunthorpe problem&lt;/a&gt; - Wikipedia.&lt;/li&gt;&lt;li&gt;&lt;a href="https://vole.wtf/scunthorpe-sans/" rel="noopener noreferrer" target="_blank"&gt;Scunthorpe Sans font&lt;/a&gt;.&lt;/li&gt;&lt;li&gt;&lt;a href="https://www.goodreads.com/book/show/176443093-sociopath" rel="noopener noreferrer" target="_blank"&gt;Sociopath: A Memoir by Patric Gagne&lt;/a&gt; - Goodreads.&lt;/li&gt;&lt;li&gt;&lt;a href="https://www.smashingsecurity.com/store/" rel="noopener noreferrer" target="_blank"&gt;Smashing Security merchandise (t-shirts, mugs, stickers and stuff)&lt;/a&gt;&lt;/li&gt;&lt;/ul&gt;&lt;br/&gt;&lt;p&gt;&lt;strong&gt;Sponsored by:&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;a href="https://www.smashingsecurity.com/acronisedr" rel="noopener noreferrer" target="_blank"&gt;Acronis&lt;/a&gt; - Integrated cybersecurity, data protection and endpoint management built for MSPs.&lt;/li&gt;&lt;li&gt;&lt;a href="https://www.paloaltonetworks.com/threatvector" rel="noopener noreferrer" target="_blank"&gt;Threat Vector&lt;/a&gt; - The podcast from Palo Alto Networks that gives you timely analysis of current security trends and challenges.&lt;/li&gt;&lt;li&gt;&lt;a href="https://www.drata.com/smashing" rel="noopener noreferrer" target="_blank"&gt;Drata&lt;/a&gt; - The world’s most advanced Trust Management platform – making risk and compliance management accessible, continuous, and 10x more automated than ever before. &lt;/li&gt;&lt;/ul&gt;&lt;br/&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;SUPPORT THE SHOW:&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;Tell your friends and colleagues about “Smashing Security”, and leave us a review on &lt;a href="https://apple.co/2J1YMCu"...</description>

Smashing Security

Graham Cluley & Carole Theriault

HP's hold music, and human trafficking

MAR 5, 202553 MIN
Smashing Security

HP's hold music, and human trafficking

MAR 5, 202553 MIN

Description

Journey with us to Myanmar's shadowy scam factories, where trafficked workers are forced to run romance-baiting and fake tech support scams, and find out why a company's mandatory hold time for tech support could lead to innocent users having their computers compromised.

All this and more is discussed in the latest edition of the "Smashing Security" podcast by cybersecurity veterans Graham Cluley and Carole Theriault.

Plus - don't miss our featured interview with Acronis CISO Gerald Beuchelt!

Warning: This podcast may contain nuts, adult themes, and rude language.

Episode links:


Sponsored by:

  • Acronis - Integrated cybersecurity, data protection and endpoint management built for MSPs.
  • Threat Vector - The podcast from Palo Alto Networks that gives you timely analysis of current security trends and challenges.
  • Drata - The world’s most advanced Trust Management platform – making risk and compliance management accessible, continuous, and 10x more automated than ever before.


SUPPORT THE SHOW:

Tell your friends and colleagues about “Smashing Security”, and leave us a review on Apple Podcasts or Podchaser.

Become a supporter via Patreon or Apple Podcasts for ad-free episodes and our early-release feed!


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THANKS:

Theme tune: "Vinyl Memories" by Mikael Manvelyan.

Assorted sound effects: AudioBlocks.



This podcast uses the following third-party services for analysis:

OP3 - https://op3.dev/privacy