<p>Pricing isn’t just about numbers.</p><p>While models, margins, and optimization often take center stage, the most powerful forces shaping pricing decisions are human—how customers perceive value, how decisions are made, and what ultimately drives willingness to pay.</p><p>In this episode of <em>Let’s Talk Pricing</em>, we’re joined by Jenny Millar, Founder and CEO of Untapped Pricing and co-author of <a href="https://www.amazon.co.uk/Pricing-Sprint-Steps-Unlock-Power/dp/B000GWSNIS/" target="_blank" rel="noopener noreferer"><em>The Pricing Sprint</em>. </a>Drawing on her experience leading pricing strategy at eBay across eleven European markets, Jenny shares how behavioral science is reshaping the way organizations approach pricing.</p><p>We explore:</p><ul><li><p>Why pricing is often treated as a technical exercise—and what’s missing</p></li><li><p>How human behavior influences pricing outcomes more than data alone</p></li><li><p>Why companies consistently leave value on the table</p></li><li><p>What it takes to build a more collaborative, evidence-driven pricing process</p></li><li><p>How pricing teams must evolve in a more data-driven, customer-centric world</p></li></ul><p>If you’ve ever felt that pricing decisions don’t always follow logic, this conversation will change how you think about the role of behavior in pricing strategy.</p>

Let's Talk Pricing Podcast

The Professional Pricing Society

Everything but the Price: How Human Behavior Shapes Pricing Decisions

MAR 18, 202633 MIN
Let's Talk Pricing Podcast

Everything but the Price: How Human Behavior Shapes Pricing Decisions

MAR 18, 202633 MIN

Description

<p>Pricing isn’t just about numbers.</p><p>While models, margins, and optimization often take center stage, the most powerful forces shaping pricing decisions are human—how customers perceive value, how decisions are made, and what ultimately drives willingness to pay.</p><p>In this episode of <em>Let’s Talk Pricing</em>, we’re joined by Jenny Millar, Founder and CEO of Untapped Pricing and co-author of <a href="https://www.amazon.co.uk/Pricing-Sprint-Steps-Unlock-Power/dp/B000GWSNIS/" target="_blank" rel="noopener noreferer"><em>The Pricing Sprint</em>. </a>Drawing on her experience leading pricing strategy at eBay across eleven European markets, Jenny shares how behavioral science is reshaping the way organizations approach pricing.</p><p>We explore:</p><ul><li><p>Why pricing is often treated as a technical exercise—and what’s missing</p></li><li><p>How human behavior influences pricing outcomes more than data alone</p></li><li><p>Why companies consistently leave value on the table</p></li><li><p>What it takes to build a more collaborative, evidence-driven pricing process</p></li><li><p>How pricing teams must evolve in a more data-driven, customer-centric world</p></li></ul><p>If you’ve ever felt that pricing decisions don’t always follow logic, this conversation will change how you think about the role of behavior in pricing strategy.</p>