We all know that Customer Success can't stay the same. It is evolving, but how will things look over 2018 and where does that leave me? Dave Jackson tries to answer these questions with this Customer Success 2.0 Thesis. I think he is on to something that we can't ignore.

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[Ep 41] Customer Success 2.0...Get Ready For Change In 2018

JAN 1, 201818 MIN
Successly Live

[Ep 41] Customer Success 2.0...Get Ready For Change In 2018

JAN 1, 201818 MIN

Description

We all know that Customer Success can't stay the same. It is evolving, but how will things look over 2018 and where does that leave me? Dave Jackson tries to answer these questions with this Customer Success 2.0 Thesis. I think he is on to something that we can't ignore.