Pints & Polishing Auto Detailing Podcast
Nick Walters and Marshall Hill
Recent Episodes
In this episode of the Pints of Polishing podcast, Marshall and Nick discuss their recent experiences and share some customer feedback. They also introduce their new product, STAK, a versatile ceramic coating.
They highlight the simplicity of the application process and the long-lasting results it provides. They emphasize that Stack is not just a water-based sealant, but a true ceramic coating.
They address common questions and concerns about the product, including its durability and the maintenance of the sprayer. Overall, they invite listeners to join the evolution of their product line and experience the benefits of STAK.
Takeaways
STAK is a versatile ceramic coating that offers simplicity in application and long-lasting results.
It is suitable for both professional detailers and car enthusiasts who want to protect their vehicles.
STAK can be used as a standalone protectant or to service existing coatings.
It reinforces weak points in coatings and provides a real level of service.
The application process is quick and easy, with no need for leveling or multiple towels.
STAK is not a water-based sealant, but a true ceramic coating with enhanced durability and hydrophobic properties.
The product comes in an 8-ounce bottle, which can cover approximately 10-15 cars of varying sizes.
The sprayer should be cleaned with warm water and APC to prevent clogging and contamination.
STAK fills a need in the market for a ceramic coating with a 6-12 month lifespan.
It offers a higher level of protection and gloss compared to water-based sealants.
STAK is part of the evolution of the hyperCLEAN product line, providing unique value to customers.
Chapters
00:00 Introduction and Updates
05:05 Nick's Experience at the Farmer's Market
13:35 Benefits of Stack for Professional Detailers
23:23 Maintaining the Sprayer and Preventing Contamination
27:38 Addressing Common Questions and Concerns about Stack
32:36 Join the Evolution with STAK: The Future of Ceramic Coatings
The conversation revolves around the confusion and misconceptions surrounding ceramic coatings in the car care industry. We discuss the various factors contributing to the confusion, including the abundance of misinformation, misleading marketing, and the lack of education among professionals and consumers.
They emphasize the importance of being knowledgeable and transparent when discussing ceramic coatings and debunk common misconceptions. We also highlight the need for industry professionals to take responsibility and provide accurate information to help customers make informed decisions.
Takeaways
There is a lot of confusion and misinformation surrounding ceramic coatings in the car care industry.
The abundance of misleading marketing and lack of education contribute to the confusion.
Industry professionals and consumers need to be knowledgeable and transparent when discussing ceramic coatings.
Debunking common misconceptions and providing accurate information is crucial for helping customers make informed decisions.
The industry should focus on providing quality products and services rather than relying on exaggerated claims and marketing tactics.
Chapters
00:00 Introduction and Announcement of Launch
08:34 The Role of Education and Transparency in Clearing Up Misconceptions
25:20 The Problem with Constantly Shifting Trends and Claims
32:39 The Power of Shooting Straight and Providing Accurate Information
In this conversation, Marshall and Nick discuss various topics related to car detailing and maintenance. They talk about their experiences at soccer tournaments, the emergence of battery-powered tools, the importance of maintaining tools, and the challenges of dealing with bugs and stains on car exteriors.
They also touch on the use of sandpaper and the need for clear communication with customers about potential risks and outcomes. In this conversation, Marshall and Nick discuss the importance of being upfront with customers about the limitations of their services.
They also talk about the trend of elaborate vehicle setups and the potential pitfalls of investing too much in the appearance of a vehicle. They touch on the topic of taking deposits for work and the need for clear communication and accountability. The conversation concludes with a discussion about the DIY culture and the risks involved in attempting complex tasks without the necessary expertise.
Takeaways
Maintaining tools is important for their longevity and optimal performance.
Bugs and stains on car exteriors should be addressed promptly to prevent damage to the paint.
Using sandpaper and compounds can be effective for removing scratches and stains, but it carries the risk of damaging the paint and may require professional repainting.
Clear communication with customers about potential risks and outcomes is crucial in detailing projects.
Battery-powered tools offer convenience but may not always provide the same level of ergonomics and performance as corded tools. Be upfront with customers about the limitations of your services
Investing too much in the appearance of a vehicle may not always be worth it
Clear communication and accountability are essential when taking deposits for work
DIY tasks can be risky without the necessary expertise
Chapters
00:00 Introduction and Soccer Tournament Experience
09:10 The Importance of Tool Maintenance
31:03 The Risks and Benefits of Using Sandpaper
39:02 Pros and Cons of Battery-Powered Tools
46:13 The Pitfalls of Elaborate Vehicle Setups
59:05 Taking Deposits for Work
In this episode of the Pints and Polishing Podcast, Nick answers questions from listeners about various topics related to the car detailing industry. He discusses podcasts and YouTube channels that cover the new and used car markets, as well as the auction markets.
He also shares his thoughts on the best approach for paint correction on a vintage car, the importance of offering both basic services and ceramic coating installs in a mobile business, and the significance of special teams and plays in sports.
Nick also provides insights on washing cars too frequently, the development of new compound and polish products, and the maintenance of vented floor tiles in a shop. He concludes by addressing questions about glass coatings, uniforms for team members, and the expectations of high-end clients in a detailing shop.
Takeaways
There are limited podcasts and YouTube channels that cover the new and used car markets or the auction markets. Some recommended sources for information on the auction and used car business include Mannheim auction results, the Black Book, and industry publications.
When it comes to paint correction on a vintage car, the approach depends on the condition of the paint and the desired level of correction. A one-step process can be sufficient for most classic vehicles, but a two-step process with a rotary and wool pad may be necessary for achieving a higher level of correction.
In a mobile business, it is recommended to offer a combination of basic services, ceramic coating installs, paint protection film (PPF), and window tinting. Basic services not only generate income but also serve as an opportunity to upsell customers on higher-end services.
Special teams and plays are important in sports and can make a significant impact on the outcome of a game. They add excitement and strategic elements to the sport.
Washing a car too frequently can depend on the individual's washing process. If the process is well-executed, there is no such thing as washing a car too much. However, if there are flaws in the washing procedure, excessive washing can cause damage to the paint.
Developing new compound and polish products requires a balance between cutting power and finishing ability. Many existing products on the market either cut too heavily or too little. The goal is to create products that provide versatility and can achieve both a good cut and a fine finish.
When it comes to uniforms for team members, it is important to provide shirts and hats, but other clothing items such as pants, shorts, and shoes can be the responsibility of the employees. It is essential to be a good employer and create a positive work environment.
High-end clients value convenience and efficiency. They want their car detailing experience to be hassle-free and expect the job to be done as promised. Providing excellent customer service and handling any issues that arise are key to satisfying high-end clients.
The development of non-silica waterless rinseless products is an interesting concept, but it may require harsh chemicals to dislodge embedded contaminants. While it is possible to create such products, claying is still a reliable method for removing contamination from the paint.
The effectiveness of products claiming to eliminate the need for claying is still uncertain. While advancements in chemistry are possible, it is important to approach such claims with skepticism and consider the limitations of these products.
When hiring employees, it is crucial to be a good employer and create a positive work environment. This includes taking responsibility for mistakes, providing fair treatment, and maintaining a strong work ethic. Building a strong team requires effort and dedication from the owner.