Jaclyn Leibl-Cote is the third-gen CEO of Collette, a century-old travel company taking people around the world. Growing up in the family business sounds glamorous until you get absolutely roasted on a 360 review. Jaclyn shares what it actually took to become the leader people wanted to follow. Plus, Dan reads a listener's email! Learn more about your ad choices. Visit megaphone.fm/adchoices