Ep. 119 - Agent Sprawl: Why More AI Is Making Professional Services Harder w/ Michael Speranza & Sarah Edwards
JUN 16, 202632 MIN
Ep. 119 - Agent Sprawl: Why More AI Is Making Professional Services Harder w/ Michael Speranza & Sarah Edwards
JUN 16, 202632 MIN
Description
<p>In this episode of <em>The Professional Services Pursuit</em>, Brent sits down with Kantata CEO Michael Speranza and Chief Product Strategy Officer Sarah Edwards to explore a growing challenge facing professional services firms: AI sprawl.</p><br><p>Michael and Sarah discuss why professional services require a different approach to AI — one built around business context, connected operations, and institutional knowledge. They share their perspective on how firms can move beyond isolated automation to intelligence-driven operations, and how those ideas shaped the development of Kantata's newly launched Expertise Agent capabilities.</p><p><br></p><h3>Key topics covered:</h3><ul><li>Why the explosion of AI tools and role-specific agents is creating more complexity, silos, and noise for professional services firms</li><li>The critical role of business context in AI, and why better decisions require a connected view across sales, resourcing, delivery, and financials</li><li>The launch of Kantata's Expertise Agent and why the company chose to build a context-aware AI superagent instead of workflow-specific agents</li><li>How leading firms can capture institutional knowledge, learn from every project, and turn expertise into a scalable competitive advantage</li><li>What will separate the highest-performing professional services organizations in the emerging "Expertise Era"</li></ul><p><br></p><p>To learn more about Kantata’s new AI capabilities, <a href="http://www.kantata.com/ai/expertise-agent-and-workflows" rel="noopener noreferrer" target="_blank">click here</a>.</p><br><p><br></p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>