<p>Muddu Sudhakar is the CEO of Aisera, the world’s first solution to use Conversational AI and Conversational RPA to transform the Service Desk in the Enterprise.</p><p>We discuss how enterprises are using Aisera’s A.I. to automate and auto-resolve service desk requests from both employees and customers.  </p><p>Muddu predicts that service desk tools will be used less over the coming years, to be replaced by self-service AI-powered Conversational platforms on collaboration tools like Zoom, Microsoft Teams and Slack.</p><p><strong>Links from the show:</strong></p><ul><li><a href="https://aisera.com/">Aisera</a></li><li><a href="https://aisera.com/press-releases/">Aisera Press Releases</a></li><li><a href="https://aisera.com/case-studies/">Aisera Case Studies</a></li></ul><p><strong>Sponsors:</strong></p><ul><li><a href="https://www.manning.com/">Manning books</a> &lt;&lt; 40% off all books code: PODVOICETECH19</li><li><a href="http://voicetechpodcast.com/cdi">Conversation Design Institute</a> &lt;&lt; 25% off courses: VOICETECH25</li><li><a href="https://rumble.studio/">Rumble Studio</a> &lt;&lt; create your free account</li></ul><p><strong>Find us here:</strong></p><ul><li><a href="https://voicetechpodcast.com">Website</a></li><li><a href="https://apple.co/2LqW4ol">Apple Podcasts</a></li><li><a href="https://spoti.fi/2IZr5hm">Spotify</a></li><li><a href="https://youtube.com/@voicetechpodcast">YouTube</a></li><li><a href="https://discord.gg/cJpzWA2uy4">Discord</a></li><li><a href="https://www.linkedin.com/company/voicetechpodcast">LinkedIn</a></li><li><a href="https://x.com/voicetechcarl">X</a></li><li><a href="https://www.reddit.com/r/VoiceTech">Reddit</a></li><li><a href="https://www.patreon.com/voicetechpodcast">Patreon</a></li><li>carl@voicetechpodcast.com</li></ul> <strong> <a href="https://patreon.com/voicetechpodcast" rel="payment" title="★ Support this podcast on Patreon ★">★ Support this podcast on Patreon ★</a> </strong>

Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025

Carl Robinson

A.I. Service Desks - Muddu Sudhakar, Aisera

MAY 4, 202113 MIN
Voice Tech Podcast: Master AI for B2B Audio Content Marketing in 2025

A.I. Service Desks - Muddu Sudhakar, Aisera

MAY 4, 202113 MIN

Description

Muddu Sudhakar is the CEO of Aisera, the world’s first solution to use Conversational AI and Conversational RPA to transform the Service Desk in the Enterprise.

We discuss how enterprises are using Aisera’s A.I. to automate and auto-resolve service desk requests from both employees and customers.  

Muddu predicts that service desk tools will be used less over the coming years, to be replaced by self-service AI-powered Conversational platforms on collaboration tools like Zoom, Microsoft Teams and Slack.

Links from the show:

Sponsors:

Find us here:

★ Support this podcast on Patreon ★