Most DTC brands lose 15-30% of their margin to return processing mistakes they don't even know they're making.In this episode, discover:Why the "chaos corner" in your warehouse costs more than the actual refunds—from restocking delays to inventory write-offs that silently destroy profit marginsHow 50-500% return volume spikes in January-February create your biggest hidden opportunity to recover margin (not just process faster)The 5-minute Shopify integration that turns return data into actionable P&L insights before your next BFCM wave hitsKyle Bertin is Co-founder and CEO of Two Boxes, a returns processing platform. His work touring major fulfillment centers at Outrider revealed the same problem everywhere: billion-dollar logistics operations with returns sections stuck 30 years in the past.Whether you're doing $10K months or $1M months, this conversation delivers actionable insights you can implement this week.📝 Full show notes, strategic takeaways, and resources: https://ecommercefastlane.com/podcast/episode-436/Connect with us:🐦 Twitter: https://twitter.com/stevenhutt💼 LinkedIn: https://www.linkedin.com/in/shutt/📘 Facebook: https://www.facebook.com/thrivingwithshopify