Beyond Vanilla AI: The Era of Agentic Commerce

The retail industry has moved past experimentation. We are now in the realization phase where AI agents deliver frictionless, store-like expertise to digital channels.

Vic Miles from Microsoft and Crispin Lowery of Rezolve AI join Jeremy Goldman to discuss why the early adopter advantage is now a requirement for brand survival.

Key Discussion Points:

- The Expertise Bridge: How agents bring the nuance of an in-store associate to the digital checkout.

- The Tesla Analogy: Why retail tech is shifting from rigid engineering to fluid, software-first experiences.

- Personalization as a Killer App: Using AI to move from broad demographics to solving singular problems for individual shoppers.

- Choosing the Right Foundation: Why no-hallucination platforms and transparent brand voice control are the new vendor table stakes.

Stop managing metrics. Start mastering the human experience.

RETHINK RETAIL

RETHINK Retail

Agentic AI: The Realization Phase of Retail Commerce

MAY 4, 202620 MIN
RETHINK RETAIL

Agentic AI: The Realization Phase of Retail Commerce

MAY 4, 202620 MIN

Description

Beyond Vanilla AI: The Era of Agentic Commerce The retail industry has moved past experimentation. We are now in the realization phase where AI agents deliver frictionless, store-like expertise to digital channels. Vic Miles from Microsoft and Crispin Lowery of Rezolve AI join Jeremy Goldman to discuss why the early adopter advantage is now a requirement for brand survival. Key Discussion Points: - The Expertise Bridge: How agents bring the nuance of an in-store associate to the digital checkout. - The Tesla Analogy: Why retail tech is shifting from rigid engineering to fluid, software-first experiences. - Personalization as a Killer App: Using AI to move from broad demographics to solving singular problems for individual shoppers. - Choosing the Right Foundation: Why no-hallucination platforms and transparent brand voice control are the new vendor table stakes. Stop managing metrics. Start mastering the human experience.