<p>In this month’s Travel & Hospitality Intelligence episode, we’re diving into the next chapter of our hit video series, "<em>What Makes an Airport Great?"</em>—but this time, it’s all about medium-sized airports.</p><p> </p><p>Join Michael Taylor, <em>senior managing director of travel intelligence</em> at J.D. Power, as he shares behind-the-scenes insights from his visit to Indianapolis International Airport (IND), a top-ranked performer in our North America Airport Satisfaction Study.</p><p><br /></p><p>From architecture and accessibility to security, local flavor, and passenger experience, we explore what makes these airports shine and why IND is leading the way!</p>
