One of the questions that came up on one of our recent British Brand Accelerator group coaching calls was so good, I thought I'd bring it to you on the podcast this week.
The question was about whether a small business that makes in the UK should be offering a discount when someone opts in to their newsletter, and whether this strategy works.
It opened a whole discussion amongst the group about the pros and cons of discounting and other ideas for getting potential customers to sign up to your newsletter.
So if you are wondering the same thing about discounting, this episode is for you!
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Back in 2012 I was contacted by someone who was trying to save the UK’s last remaining horn button maker - Grove & Sons. He was looking for investors to buy up the machinery and pattern books from the business so that the art of natural button making in the UK was not lost.
Well it turns out that the investor that this guy eventually found was someone called David Courtney, who saw an ad to buy the machinery and patterns, and decided that he wanted to help.
But things are never as easy as the seem, and this initial investment took David Courtney down a very long and winding path to bring button making back to the UK.
Over a decade later and David Courtney now has an amazing button-making factory in the Cotswolds, with state of the art machinery, producing buttons from 3 different types of materials. He’s also enlisted his lovely wife Andrea to head the factory up, and they now supply the most beautiful buttons to brands and designers wanting an authentic UK-made button, still made using the original patterns that David saved from Grove & Sons.
This interview was recorded onsite in their factory in Bourton-on-the-Water, Gloucestershire, and Andrea and David recount the full tale of how Courtney & Co buttons got to where they are today.
About Courtney & Co
FURTHER RESOURCES
Quiz: Are you ready to work with a UK factory?
HANDY LINKS
This episode celebrates 15 years since I registered the domain makeitbritish.co.uk and busts some of the myths about UK manufacturing.
You'll find out:
To see the video recording of this talk, go to makeitbritish.co.uk/microfactories
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FURTHER RESOURCES
Quiz: Are you ready to work with a UK factory?
HANDY LINKS
Christopher Nieper OBE is the managing director of David Nieper, a womenswear business in Alfreton in Derbyshire. The firm was set up by Christopher's parents sixty years ago and is now one of the most vertical textile operations in the UK. Christopher recently invested in state-of-the-art digital printing equipment so that the factory can print it's own fabric onsite. David Nieper already prints all their own catalogues and produce their own knitwear in house, alongside the garment production.
In this episode you can hear about the research Christopher commissioned from Nottingham university looking at the greenhouse gas emissions produced to make clothing at the David Nieper factory in Derbyshire. The study then compared these findings to the emissions produced by making garments in China, Turkey and Bangladesh and then shipping them to the UK. It makes for very interesting insights into how making in the UK can be quantified as more sustainable. A big advocate for slow fashion, Christopher has also found that his customers keep and wear his clothes 10 times longer than average. Listen to this episode to discover:
This episode is the recording of a talk that Christopher did at Make it British Live! Online event in October 2020.
About David Nieper
Watch my Instagram reel showing behind the scenes at the David Nieper factory.
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