I. M. Wright’s “Hard Code”
Eric Brechner
Can we agree on something? (SLAs)
MAY 6, 2025
10 MIN
Can we agree on something? (SLAs)
MAY 6, 2025
10 MIN
Play Episode
Description
Why do short clear SLAs improve your services, customer satisfaction, and life? How do you write and use an effective SLA?