<p>From being on first name terms with your customer to knowing how they like their coffee, SMEs have always excelled at personal touches. But how do you offer this in the digital age? In this episode, we discuss tips for providing brilliant customer service online and around the clock.</p><br><p>From fast fixes to broadband with built in support, see how we can help your business stay open at <a href="http://www.bt.com/helpmestayopen" target="_blank">www.bt.com/helpmestayopen</a></p><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>
