Tourpreneur Tour Business Podcast
Tourpreneur Tour Business Podcast

Tourpreneur Tour Business Podcast

Tourpreneur

Overview
Episodes

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Tourpreneur is a community of passionate tour business owners eager to improve their skills and increase their profits. Our community is passionate about helping each other. As small tour business owners, we understand it’s a lonely job, a daily grind, and easy to become a busy fool… working harder but not smarter. The Tourpreneur community helps you get advice from your peers as well as experts in the areas you need to grow your business and make it more profitable. Whether you explore our hundreds of free articles, podcasts and other resources, or join our Tourpreneur+ community, we’re here to help!

Recent Episodes

Guess Where Trips: Crafting Self-Guided Surprise Road Trips (w/ Jessica Off)
FEB 14, 2024
Guess Where Trips: Crafting Self-Guided Surprise Road Trips (w/ Jessica Off)

Mitch Bach speaks with Jessica Off, founder of Guess Where Trips, an e-commerce company creating physical and digital surprise road trips for customers across Canada and the U.S.

Jessica is a serial travel entrepreneur, including work at G Adventures. In this episode, she talks about what led her to start an e-commerce product-based travel business, after looking into tour operating and multi-day trips.

This episode will give tour operators the inspiration to think about ancillary product revenue streams that can complement their in-person business, utilizing the same destination knowledge and supplier connections to offer experiences to a new customer base!


We talk about:

  • the design thinking behind crafting self-guided tours
  • why the element of surprise is so crucial to the experience
  • her experience working with content creators
  • how B2C trade shows have worked out for her trying to sell her product
  • why she decided to ditch multi-day surprise trips
  • the importance of collecting email addresses at trade shows
  • finding the right market for the trips, and why big cities don’t work
  • working with local vendors to support them

Mentioned in this episode:

Sponsored by Google 'Things to do'

Want more direct bookings and greater exposure on Google? Then go check out Tourpreneur's free course on using Google 'Things to do', a new program offering tour operators a chance to display their tours across new Google locations. Learn more here: tourpreneur.com/google

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36 MIN
Tourpreneur Call-in Show: Business Growth and Marketing
FEB 1, 2024
Tourpreneur Call-in Show: Business Growth and Marketing

In this follow-up episode, our hosts Chris Torres, Mitch Bach, and Peter Syme delve into the increasing use of AI in the travel industry, emphasizing its impact on creating new products and services. They discuss the strategic challenges of AI adoption and the potential for customized experiences at scale, while also stressing the importance of maintaining a human touch in the digital age.

The hosts raise concerns about the commercialization of the travel industry and the potential negative impacts on destinations, while also providing valuable insights on business acquisitions, the future of travel, and targeting niche market segments such as cruise ship passengers. Throughout the episode, they emphasize the value of creating unique and engaging experiences, and provide actionable advice for operators looking to enhance their businesses. Plus, they share information about free resources and coaching opportunities to help operators take their businesses to the next level. Tune in for practical advice, expert insights, and thought-provoking discussions on navigating the ever-evolving landscape of the travel industry.

Overview

00:00 Pine discusses mass customization and AI opportunities.

05:43 Consider hotels for city stays to personalize experiences.

10:16 Embrace failure as part of creative process.

13:41 Marketing hidden gems creates its own challenges.

17:14 AI travel planner focuses on commercial experiences.

21:54 Consider demographics, repeat customers, marketing strategy questions.

24:45 Established business with cash flow & opportunities.

28:52 Old businesses face opportunity in rejuvenation and acquisition.

30:12 Boomers retiring and impacting business market.

34:59 Creating useful, unique content is key.

40:01 Personalized technology offers customized travel experiences.

43:35 Use technology to create emotional, surprising experiences.

47:26 Single operators may struggle to secure contracts.

49:53 Cruises cater to least adventurous travelers' needs.

54:17 Tailored marketing crucial for diverse cruise clientele.

56:03 "Category Pirates" book encourages unique business strategies.

58:48 Online audiences remain undervalued despite digital presence.

Mentioned in this episode:

Sponsored by Google 'Things to do'

Want more direct bookings and greater exposure on Google? Then go check out Tourpreneur's free course on using Google 'Things to do', a new program offering tour operators a chance to display their tours across new Google locations. Learn more here: tourpreneur.com/google

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60 MIN