Quick Tip: Train your Clients

MAR 19, 202613 MIN
The Business of Thinking Big

Quick Tip: Train your Clients

MAR 19, 202613 MIN

Description

When clients cross boundaries—texting late at night, expecting instant responses, or ignoring cancellation policies—it’s not always their fault. Often, it’s because we’ve unintentionally trained them to believe that behavior is okay.In this Quick Tip episode, Lianne Kim shares how every interaction with a client is an opportunity to set expectations and uphold boundaries. From response times to communication styles, you’ll learn how to take ownership of the relationship and show clients how to treat you with respect.In‌ ‌this‌ ‌episode,‌ ‌you’ll discover:‌Why every interaction trains your clients on how to treat youHow responding outside your boundaries reinforces bad behaviorWhy contracts alone aren’t enough—communication matters morePractical ways to uphold boundaries with kindness and clarityHow firm but fair conversations create respect and sustainabilityTimestamps:‌ ‌00:00 – Quick Tip intro: boundaries and client training02:00 – The travel agent lesson: you train clients from day one05:00 – Upholding boundaries in communication and contracts08:00 – Handling cancellations and lateness with fairness10:00 – Action step: identify one client who needs boundary trainingMamapreneur Week is your chance to try the Mamas & Co. community FREE for 5 days inside our private Facebook Group. 5 days of training, support & networking with some of the smartest mom entrepreneurs around. If you're starting out, or have an established business, this is your opportunity to connect with likeminded women and get your business the momentum and exposure it deserves.  https://www.mamasandco.com/mweek—‌Connect with me:  Facebook: https://www.facebook.com/liannekimcoach  Instagram: @liannekimcoachJoin the Mamas & Co. community to get access to valuable resources and the support of likeminded mompreneurs and mentors: https://www.mamasandco.com Instagram: @mamasandcoPodcasting support:https://theultimatecreative.com