The CUInsight Experience
The CUInsight Experience

The CUInsight Experience

CUInsight | Credit Union

Overview
Episodes

Details

The CUInsight Experience podcast is hosted by Randy Smith, co-founder of CUInsight.com. In each episode I have wide ranging conversations about credit unions, leadership lessons learned over a career, and life with leaders from the credit union community (and beyond). My goal is to take a deep dive with the people who make our movement great and find the gems we can all learn from.

Recent Episodes

Tony Hernandez - Multiple Voices (#185)
MAY 10, 2024
Tony Hernandez - Multiple Voices (#185)

“We maintain our sense of purpose in serving our country.” - Tony Hernandez

Thank you for tuning in to episode 185 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Motivosity.  Motivosity is all about building amazing company cultures that help people be happier at work. Through building recognition, connection, and community within the credit union, Motivosity makes your employees more engaged, and in turn, your members are too. 

My guest on today's show is Tony Hernandez, President & CEO at Defense Credit Union Council (DCUC). Tony spent 25 years in the United States Air Force before transitioning into the credit union industry. He truly understands the needs of military members and uses his knowledge to support the financial wellness of service members, veterans, and their families.

During our conversation, Tony explains how important it is that veterans know and understand the resources available to them. He talks about becoming an alternate voice within the credit union industry that empowers those who serve our country. Tony shares the lasting impact mentors have had on his career and advises those working towards a leadership role. Listen as we discuss the most current guides and programs DCUC has for veterans across the US.

As we wrap up the show, listen in as Tony talks about being amazed by the milestones of his daughters, book, and listening to 80s rock. Enjoy my conversation with Tony Hernandez!

Find the full show notes on cuinsight.com.

Subscribe on: Apple Podcasts, Spotify, Stitcher 

Books mentioned on The CUInsight Experience podcast: Book List 

How to find Tony:
Tony Hernandez, President & CEO at DCUC (Defense Credit Union Council)
[email protected]
dcuc.org
Tony:
LinkedIn
DCUC:
LinkedIn | Facebook | X

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43 MIN
Jennifer Borowy - Heart to Serve (#184)
APR 26, 2024
Jennifer Borowy - Heart to Serve (#184)

“We have a special opportunity to make a difference in people’s lives.” - Jennifer Borowy

Thank you for tuning in to episode 184 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Motivosity.  Motivosity is all about building amazing company cultures that help people be happier at work. Through building recognition, connection, and community within the credit union, Motivosity makes your employees more engaged, and in turn, your members are too. 

My guest on today's show is Jennifer Borowy, President & CEO of Michigan First Credit Union. Jennifer shares the career journey in financial services that led her to her current role at Michigan First. As they continue to evolve, Jennifer and her team innovate and improve digital solutions to meet members where they are and exceed their needs. 

During our conversation, Jennifer discusses the importance of collaboration and how to achieve goals as a team and community. She talks about building a team culture that positively impacts lives inside and outside the organization. Jennifer emphasizes the value in listening to members' feedback and requests and taking action to grow together. Listen as we discuss the idea of staying ahead in the industry by working together.

As we wrap up the show, listen in as Jennifer talks about visiting Niagara Falls with her family, being intentional with her time at work and home, and a book she recommends to improve member service. Enjoy my conversation with Jennifer Borowy!

Find the full show notes on cuinsight.com.

Subscribe on: Apple Podcasts, Spotify, Stitcher 

Books mentioned on The CUInsight Experience podcast: Book List 

How to find Jennifer:
Jennifer Borowy, President & CEO of Michigan First Credit Union
[email protected]
michiganfirst.com
Jennifer:
LinkedIn
Michigan First:
LinkedIn | Facebook | Instagram | Youtube

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44 MIN
Hector Martin - Future Vision (#183)
APR 12, 2024
Hector Martin - Future Vision (#183)

Always go back to the roots of your ‘why’.” - Hector Martin

Thank you for tuning in to episode 183 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Motivosity.  Motivosity is all about building amazing company cultures that help people be happier at work. Through building recognition, connection, and community within the credit union, Motivosity makes your employees more engaged, and in turn, your members are too. 

My guest on today's show is Hector Martin, President & CEO of County Schools FCU in California. Hector shares his career journey in credit unions that began right after high school. He is the founder of the professional development group designed specifically for credit unions, the Emerging Credit Union Leaders Council. Hector works with his team to build connections and improve the lives of members.

During our conversation, Hector discusses how to carve out and maintain a long-term vision. He explains how the Emerging Credit Union Leaders Council provides professionals with a wealth of knowledge and connections to further their careers. Hector shares the value of having a mentor, a coach, and a friend as part of his network and the impacts they have had on his career. Listen as we discuss strategies for teams to develop and retain talent in the credit union industry.

As we wrap up the show, listen in as Hector talks about being a credit union lifer, his latest book recommendation, and his view on blending life in a way that works for him. Enjoy my conversation with Hector Martin!

Find the full show notes on cuinsight.com.

Subscribe on: Apple Podcasts, Spotify, Stitcher 

Books mentioned on The CUInsight Experience podcast: Book List 

How to find Hector:
Hector Martin, President & CEO of County Schools FCU
[email protected]
csfcu.org
Hector:
LinkedIn
County Schools:
LinkedIn | Instagram | Twitter 

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44 MIN
Brent Rempe - Lead with Heart (#182)
MAR 29, 2024
Brent Rempe - Lead with Heart (#182)

“Listen, learn, and co-create a future together.” - Brent Rempe

Thank you for tuning in to episode 182 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Humanidei. Humanidei helps credit unions build inclusive cultures that attract, develop, and retain talent.

My guest on today's show is Brent Rempe, President & CEO at First Alliance Credit Union. Brent shares his career journey that led him to credit unions and his current role. He shares the value in discovering your niche and defining your purpose to effectively lead and serve. The team at First Alliance Credit Union continues to foster connections and ignite positive change within their communities. 

During our conversation, Brent discusses how to pursue a heart-led purpose for your team and members. He shares the lasting impact mentors have had on his career and advises those working towards a leadership role. Brent emphasizes the importance of value alignment and trust in building a culture within the organization. Listen as we discuss strategies to effectively serve and influence communities while staying aligned with the mission.

As we wrap up the show, listen in as Brent talks about being amazing by his team, making time for his family life no matter how busy he may be, and recalling advice he got from his mom. Enjoy my conversation with Brent Rempe!

Find the full show notes on cuinsight.com.

Subscribe on: Apple Podcasts, Spotify, Stitcher 

Books mentioned on The CUInsight Experience podcast: Book List 

How to find Brent:
Brent Rempe, President & CEO at First Alliance Credit Union
[email protected]
firstalliancecu.com
Brent:
LinkedIn
First Alliance:
LinkedIn | Instagram | Facebook | Twitter | Youtube

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43 MIN
Jenny Vipperman - Write Your Story (#181)
MAR 15, 2024
Jenny Vipperman - Write Your Story (#181)

“Always lead with transparency.” - Jenny Vipperman

Thank you for tuning in to episode 181 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Humanidei. Humanidei helps credit unions build inclusive cultures that attract, develop, and retain talent.

My guest on today's show is Jenny Vipperman, President & CEO at ORNL Federal Credit Union. Jenny shares the career journey that led her to nearly two decades in credit unions. As they continue to evolve, Jenny and her team collaborate with fintechs and create CUSOs to meet and exceed member needs. 

During our conversation, Jenny discusses the value in collaborating with other credit unions to collectively move the industry forward. We talk about the power of artificial intelligence and how leaders must learn and leverage AI to remain relevant and protect their organizations. Jenny shares the lasting impact mentors have had on her career and advises those working towards a leadership role. Listen as we discuss ways to drive our industry forward through collaboration, innovation, and transparent leadership.

As we wrap up the show, listen in as Jenny talks about her son’s amazing talent, her first choice casting for her biopic, and her current book recommendation. Enjoy my conversation with Jenny Vipperman!

Find the full show notes on cuinsight.com.

Subscribe on: Apple Podcasts, Spotify, Stitcher

Books mentioned on The CUInsight Experience podcast:
Book List 

How to find Jenny:
Jenny Vipperman, President & CEO at ORNL Federal Credit Union
[email protected]
ornlfcu.com
Jenny:
LinkedIn
ORNL:
LinkedIn | Instagram | Facebook | Twitter | Youtube

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45 MIN