<h1>Episode Notes</h1>
<p>Have you been experiencing long wait times or difficulty reaching an agent? Aira’s CEO, Troy Otillio, and VP of Blindness Initiatives, Everette Bacon, give an update. We learn about some new Access Network partners. Then it’s a demo of the new feedback process and how customers made it happen with Product Manager, Jodi Barthel. Plus your questions. </p>
<p>If you are having difficulty with the Aira Explorer app, please direct issues through the feedback form at the end of each call. You can also send feedback about the app to [email protected]. Be sure to include the model of your phone and which version of the operating system you are using. </p>
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