<description>&lt;p&gt;Want to learn more about Vodyssey or start your STR journey. Book a call here:&lt;/p&gt;&lt;p&gt;https://meetings.hubspot.com/vodysseystrategysession/booknow?utm_source=vodysseycom&amp;amp;uuid=80fb7859-b8f4-40d1-a31d-15a5caa687b7&lt;/p&gt;&lt;p&gt;In this conversation, Shawn Moore discusses the importance of guest reviews in the hospitality industry, highlighting how his team achieves a remarkable 90% review rate compared to the industry average of 10-15%. He explains the strategy of leveraging the law of reciprocity by sending personalized five-star reviews to guests, encouraging them to reciprocate with their own positive feedback. This approach not only enhances customer satisfaction but also builds a strong relationship with guests, leading to increased loyalty and repeat visits.&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;OwnerRez Website:&lt;/p&gt;&lt;p&gt;https://www.ownerrez.com/&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;OwnerRez Forum:&lt;/p&gt;&lt;p&gt;https://www.ownerrez.com/forums&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;OwnerRez Podcast:&lt;/p&gt;&lt;p&gt;https://www.ownerrez.com/podcast&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;OwnerRez Blog:&lt;/p&gt;&lt;p&gt;https://www.ownerrez.com/blog&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;FOLLOW US:&lt;/p&gt;&lt;p&gt;https://www.facebook.com/share/g/16XJMvMbVo/&lt;/p&gt;&lt;p&gt;https://www.instagram.com/vodysseyshawnmoore&lt;/p&gt;&lt;p&gt;https://www.facebook.com/vodysseyshawnmoore/&lt;/p&gt;&lt;p&gt;https://www.linkedin.com/company/str-financial-freedom&lt;/p&gt;&lt;p&gt;https://www.tiktok.com/@vodysseyshawnmoore&lt;/p&gt;</description>

Vacation Rental Revolution Podcast

Shawn Moore

Episode 330 - OwnerRez Co-Founder & CEO┃Being The Best Host Makes You The Most Money┃Paul Waldschmidt

NOV 28, 202552 MIN
Vacation Rental Revolution Podcast

Episode 330 - OwnerRez Co-Founder & CEO┃Being The Best Host Makes You The Most Money┃Paul Waldschmidt

NOV 28, 202552 MIN

Description

Want to learn more about Vodyssey or start your STR journey. Book a call here:

https://meetings.hubspot.com/vodysseystrategysession/booknow?utm_source=vodysseycom&uuid=80fb7859-b8f4-40d1-a31d-15a5caa687b7

In this conversation, Shawn Moore discusses the importance of guest reviews in the hospitality industry, highlighting how his team achieves a remarkable 90% review rate compared to the industry average of 10-15%. He explains the strategy of leveraging the law of reciprocity by sending personalized five-star reviews to guests, encouraging them to reciprocate with their own positive feedback. This approach not only enhances customer satisfaction but also builds a strong relationship with guests, leading to increased loyalty and repeat visits.


OwnerRez Website:

https://www.ownerrez.com/


OwnerRez Forum:

https://www.ownerrez.com/forums


OwnerRez Podcast:

https://www.ownerrez.com/podcast


OwnerRez Blog:

https://www.ownerrez.com/blog


FOLLOW US:

https://www.facebook.com/share/g/16XJMvMbVo/

https://www.instagram.com/vodysseyshawnmoore

https://www.facebook.com/vodysseyshawnmoore/

https://www.linkedin.com/company/str-financial-freedom

https://www.tiktok.com/@vodysseyshawnmoore