<description>&lt;p&gt;&lt;span class= "yt-core-attributed-string yt-core-attributed-string--white-space-pre-wrap" dir="auto"&gt;&lt;span class= "yt-core-attributed-string--link-inherit-color" dir="auto"&gt;In this episode of the Resilient Leaders Journey, Trent speaks with Vince Burks, former Senior Vice President of Communication for Amica Insurance. They discuss the importance of communication in the insurance industry, the role of performance reviews in employee development, and the significance of character in hiring. Vince emphasizes the value of listening as a leadership skill, the necessity of self-confidence, and the dangers of overconfidence in leadership roles. The conversation concludes with reflections on humility and the impact of leadership on company culture.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span class= "yt-core-attributed-string yt-core-attributed-string--white-space-pre-wrap" dir="auto"&gt;&lt;span class= "yt-core-attributed-string--link-inherit-color" dir= "auto"&gt;Takeaways:&lt;/span&gt;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span class= "yt-core-attributed-string yt-core-attributed-string--white-space-pre-wrap" dir="auto"&gt;&lt;span class= "yt-core-attributed-string--link-inherit-color" dir= "auto"&gt;Character is a vital component in the hiring process. &lt;/span&gt;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span class= "yt-core-attributed-string yt-core-attributed-string--white-space-pre-wrap" dir="auto"&gt;&lt;span class= "yt-core-attributed-string--link-inherit-color" dir= "auto"&gt;Listening is a powerful skill for effective leadership.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span class= "yt-core-attributed-string yt-core-attributed-string--white-space-pre-wrap" dir="auto"&gt;&lt;span class= "yt-core-attributed-string--link-inherit-color" dir= "auto"&gt;Self-confidence is essential for leaders to inspire their teams.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span class= "yt-core-attributed-string yt-core-attributed-string--white-space-pre-wrap" dir="auto"&gt;&lt;span class= "yt-core-attributed-string--link-inherit-color" dir= "auto"&gt;Collaboration is key to getting things right in leadership.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span class= "yt-core-attributed-string yt-core-attributed-string--white-space-pre-wrap" dir="auto"&gt;&lt;span class= "yt-core-attributed-string--link-inherit-color" dir= "auto"&gt;Overconfidence can lead to significant pitfalls in leadership.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span class= "yt-core-attributed-string yt-core-attributed-string--white-space-pre-wrap" dir="auto"&gt;&lt;span class= "yt-core-attributed-string--link-inherit-color" dir= "auto"&gt;Understanding company culture is important for effective leadership.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span class= "yt-core-attributed-string yt-core-attributed-string--white-space-pre-wrap" dir="auto"&gt;&lt;span class= "yt-core-attributed-string--link-inherit-color" dir= "auto"&gt;Forgiveness and understanding are important traits in leadership.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span class= "yt-core-attributed-string yt-core-attributed-string--white-space-pre-wrap" dir="auto"&gt;&lt;span class= "yt-core-attributed-string--link-inherit-color" dir= "auto"&gt;Chapters&lt;/span&gt;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span class= "yt-core-attributed-string yt-core-attributed-string--white-space-pre-wrap" dir="auto"&gt;&lt;span class= "yt-core-attributed-string--link-inherit-color" dir= "auto"&gt;&lt;a class="yt-core-attributed-string__link yt-core-attributed-string__link--call-to-action-color" tabindex="0" href= "https://www.youtube.com/watch?v=4EGDegvgz60&amp;t=424s" target= ""&gt;07:04&lt;/a&gt;&lt;/span&gt; &lt;span class= "yt-core-attributed-string--link-inherit-color" dir="auto"&gt;Hiring Practices and the Importance of Character&lt;/span&gt;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span class= "yt-core-attributed-string yt-core-attributed-string--white-space-pre-wrap" dir="auto"&gt;&lt;span class= "yt-core-attributed-string--link-inherit-color" dir= "auto"&gt;&lt;a class="yt-core-attributed-string__link yt-core-attributed-string__link--call-to-action-color" tabindex="0" href= "https://www.youtube.com/watch?v=4EGDegvgz60&amp;t=534s" target= ""&gt;08:54&lt;/a&gt;&lt;/span&gt; &lt;span class= "yt-core-attributed-string--link-inherit-color" dir= "auto"&gt;Listening and Leadership Styles&lt;/span&gt;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span class= "yt-core-attributed-string yt-core-attributed-string--white-space-pre-wrap" dir="auto"&gt;&lt;span class= "yt-core-attributed-string--link-inherit-color" dir= "auto"&gt;&lt;a class="yt-core-attributed-string__link yt-core-attributed-string__link--call-to-action-color" tabindex="0" href= "https://www.youtube.com/watch?v=4EGDegvgz60&amp;t=983s" target= ""&gt;16:23&lt;/a&gt;&lt;/span&gt; &lt;span class= "yt-core-attributed-string--link-inherit-color" dir="auto"&gt;The Role of Trust and Collaboration&lt;/span&gt;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span class= "yt-core-attributed-string yt-core-attributed-string--white-space-pre-wrap" dir="auto"&gt;&lt;span class= "yt-core-attributed-string--link-inherit-color" dir= "auto"&gt;&lt;a class="yt-core-attributed-string__link yt-core-attributed-string__link--call-to-action-color" tabindex="0" href= "https://www.youtube.com/watch?v=4EGDegvgz60&amp;t=1165s" target= ""&gt;19:25&lt;/a&gt;&lt;/span&gt; &lt;span class= "yt-core-attributed-string--link-inherit-color" dir= "auto"&gt;Reflections on Leadership and Personal Growth&lt;/span&gt;&lt;/span&gt;&lt;/p&gt; &lt;div id="snippet" class="style-scope ytd-text-inline-expander"&gt; &lt;/div&gt; &lt;div class="style-scope ytd-watch-metadata"&gt; &lt;div id="video-summary" class= "style-scope ytd-structured-description-content-renderer"&gt;&lt;/div&gt; &lt;div id="merch-shelf" class= "style-scope ytd-structured-description-content-renderer"&gt;&lt;/div&gt; &lt;div id="items" class= "style-scope ytd-structured-description-content-renderer"&gt; &lt;div id="dismissible" class= "style-scope ytd-horizontal-card-list-renderer"&gt; &lt;div id="header-container" class= "style-scope ytd-horizontal-card-list-renderer"&gt; &lt;div class="title-row style-scope ytd-rich-list-header-renderer"&gt; &lt;div id="avatar" class="style-scope ytd-rich-list-header-renderer"&gt; &lt;/div&gt; &lt;div id="title-text" class= "style-scope ytd-rich-list-header-renderer"&gt;&lt;/div&gt; &lt;/div&gt; &lt;h2 id="header" class= "style-scope ytd-horizontal-card-list-renderer"&gt;&lt;/h2&gt; &lt;/div&gt; &lt;/div&gt; &lt;/div&gt; &lt;/div&gt;</description>

Resilient Leader's Journey

Trent Theroux

147. Vince Burks - Senior Vice President of Communications, Amica Insurance

JUN 10, 202526 MIN
Resilient Leader's Journey

147. Vince Burks - Senior Vice President of Communications, Amica Insurance

JUN 10, 202526 MIN

Description

In this episode of the Resilient Leaders Journey, Trent speaks with Vince Burks, former Senior Vice President of Communication for Amica Insurance. They discuss the importance of communication in the insurance industry, the role of performance reviews in employee development, and the significance of character in hiring. Vince emphasizes the value of listening as a leadership skill, the necessity of self-confidence, and the dangers of overconfidence in leadership roles. The conversation concludes with reflections on humility and the impact of leadership on company culture.

Takeaways:

Character is a vital component in the hiring process.

Listening is a powerful skill for effective leadership.

Self-confidence is essential for leaders to inspire their teams.

Collaboration is key to getting things right in leadership.

Overconfidence can lead to significant pitfalls in leadership.

Understanding company culture is important for effective leadership.

Forgiveness and understanding are important traits in leadership.

Chapters

07:04 Hiring Practices and the Importance of Character

08:54 Listening and Leadership Styles

16:23 The Role of Trust and Collaboration

19:25 Reflections on Leadership and Personal Growth