In this episode of The Resilient Leader's Journey, Craig Gordon, President and CEO of Communities for People, discusses the challenges and rewards of working in child welfare. He explains the organization's focus on child welfare programs, primarily funded through government contracts, and the complexities of managing a decentralized workforce. Craig highlights the high turnover rates in the industry and the importance of effective screening during the hiring process. He emphasizes the intrinsic rewards of working in this field and the career development opportunities available for staff. As a CEO, Craig shares his insights on leadership, collaboration, and the evolving nature of his role in addressing systemic challenges in child welfare. Communities for People focuses on child welfare programs. Most funding comes from government contracts. High turnover rates are a challenge in the industry. Effective screening is crucial for hiring staff. Intrinsic rewards are key to retaining staff. 05:22 Challenges in Staff Retention 16:38 The Role of a CEO in Child Welfare 18:53 Collaboration in the Nonprofit Sector