Where's my money? Unfortunately, it's a question a lot of us have had to ask. In this series we explore options, and experiences, in pursuit of recovering monies owed for work conducted. For many it can feel like a hopeless situation and a confusing process to navigate in a way that minimizes risk for business and brand. This episode takes us into the world of business collections, in a riveting conversation with Dean Kaplan, President of The Kaplan Group.