<p>In this special episode of <em>Humans at Work</em>, we’re joined by <strong>Joanne Chenn</strong>, Strategy and Legal Operations Manager at <strong>LegalVision</strong>. Joanne shares how LegalVision is reshaping legal service delivery through <strong>tech-enabled workflows, a membership model</strong>, and practical <strong>AI implementation</strong>. We explore how LegalVision uses AI for tasks like <strong>transcription and templated call summaries</strong>, reducing admin time by up to 50%. Joanne also discusses the importance of <strong>human-centered governance, change management</strong>, and the shift in legal skillsets. She emphasises that successful AI adoption is not about flashy tools but about <strong>solving clearly defined problems, responsibly and incrementally</strong>.</p><p><strong>Connect with Joanne Chenn and LegalVision:</strong></p><ul><li><strong>Website:</strong> <a href="https://legalvision.com.au" target="_blank" rel="noopener noreferer">LegalVision</a></li><li><strong>LinkedIn (Joanne Chenn):</strong> <a href="https://www.linkedin.com/in/joanne-chenn-96020b5a/" target="_blank" rel="noopener noreferer">Joanne Chenn</a></li><li><strong>LinkedIn (LegalVision): </strong><a href="https://www.linkedin.com/company/legalvision-group/" target="_blank" rel="noopener noreferer">LegalVision</a></li><li><strong>Client Contact:</strong> <a href="mailto:[email protected]">[email protected]</a>; 1800 870 694</li></ul>