John Palmer bought a Christmas gift for his wife Jen from KlearGear.com, but the gifts never arrived. So the Palmers left the company a bad review. KlearGear then fined them $3,500. That's how everything started.<br /><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>