<p>In this insightful Level Up episode, join host Jordan Kraus and special guest Angela Ely, a seasoned senior marketing consultant at Lev, as they delve into how to create a customer experience-focused marketing strategy. Learn the four key steps to crafting exceptional customer experiences, including becoming customer-centric, breaking down organizational silos, leveraging technology wisely, gathering valuable customer feedback, and embracing adaptability. &nbsp;</p><p>By the end, you’ll discover how to create personalized and emotionally resonant experiences that leave a lasting impact on your customers. Whether you're a seasoned marketer or a newcomer to the field, this episode will equip you with actionable strategies to elevate your marketing and boost customer loyalty. Tune in to level up your marketing knowledge!&nbsp;</p><p><br></p><p><strong>Listen in for:</strong></p><p>[01:41&nbsp;-&nbsp;06:26] 🥲 Great customer experience stories</p><p>[08:23&nbsp;-&nbsp;12:36] 🗝️ Where to begin when building out your experience-focused strategy</p><p>[14:03&nbsp;-&nbsp;16:49] ⚒️ Breaking down the silos between marketing, sales, and service</p><p>[20:12&nbsp;-&nbsp;23:07] 🧩 Is the tech you use actually enhancing customer experiences?</p><p>[27:28&nbsp;-&nbsp;31:24] 🗣 Ask your customers for feedback</p>