<p>💬 <strong>Episode Description</strong>:<br>In this episode of <em>Writers in Tech</em>, we sit down with <strong>Marie Van Ogtrop</strong>, Director of Product Writing at <strong>Duolingo</strong>, to talk about building emotionally resonant content, scaling UX writing through AI, and creating consistency across a fast-moving product. Marie shares the story behind <strong>Copybot</strong>, Duolingo’s internal AI-powered writing tool, and how it allows product teams to write on-brand, delightful copy—without overwhelming the content team.</p><p>We also talk about:</p><p>Why words are a business tool, not just decoration</p><p>How clear writing reflects clear thinking</p><p>“Meeting the moment” as a core UX writing principle</p><p>The power of internal documentation and style guides</p><p>Why AI won&#39;t replace writers—but it will expand their reach</p><p>Using writing as a prompt design superpower</p><p>Childhood stories, abandoned first chapters, and writing aspirations</p><p>👥 <strong>Guest</strong>: <a href="https://www.linkedin.com/in/maryvanogtrop/">Marie Van Ogtrop on LinkedIn</a><br>📌 <strong>Host</strong>: Brought to you by the <a href="https://uxwritinghub.com/">UX Writing Hub</a></p><p>📍 <strong>Timestamps</strong>:<br>00:00 – Opening quote: “We can impact user outcomes on a grander scale”<br>01:34 – How UX writing differentiates apps in a crowded market<br>04:09 – Building content consistency across teams<br>06:28 – Quality review systems for content<br>07:40 – The “You are correct” story and improving emotional resonance<br>10:00 – Copy and business metrics: “Words can move numbers”<br>11:30 – Educating the market about the value of UX writing<br>13:11 – Prompt design is writing—writers are natural AI communicators<br>17:18 – How Duolingo built <strong>Copybot</strong>, an internal AI-powered product writer<br>20:00 – Balancing AI tools and human creativity in writing<br>22:59 – Marie’s writing dreams and childhood story ideas<br>25:06 – What inspires Marie today as a product writer</p><p><br></p>

Writers in Tech

Yuval Keshtcher

How UX Writing and Content Design Moves Metrics at Duolingo with Mary van Ogtrop

JUN 3, 202527 MIN
Writers in Tech

How UX Writing and Content Design Moves Metrics at Duolingo with Mary van Ogtrop

JUN 3, 202527 MIN

Description

<p>💬 <strong>Episode Description</strong>:<br>In this episode of <em>Writers in Tech</em>, we sit down with <strong>Marie Van Ogtrop</strong>, Director of Product Writing at <strong>Duolingo</strong>, to talk about building emotionally resonant content, scaling UX writing through AI, and creating consistency across a fast-moving product. Marie shares the story behind <strong>Copybot</strong>, Duolingo’s internal AI-powered writing tool, and how it allows product teams to write on-brand, delightful copy—without overwhelming the content team.</p><p>We also talk about:</p><p>Why words are a business tool, not just decoration</p><p>How clear writing reflects clear thinking</p><p>“Meeting the moment” as a core UX writing principle</p><p>The power of internal documentation and style guides</p><p>Why AI won&#39;t replace writers—but it will expand their reach</p><p>Using writing as a prompt design superpower</p><p>Childhood stories, abandoned first chapters, and writing aspirations</p><p>👥 <strong>Guest</strong>: <a href="https://www.linkedin.com/in/maryvanogtrop/">Marie Van Ogtrop on LinkedIn</a><br>📌 <strong>Host</strong>: Brought to you by the <a href="https://uxwritinghub.com/">UX Writing Hub</a></p><p>📍 <strong>Timestamps</strong>:<br>00:00 – Opening quote: “We can impact user outcomes on a grander scale”<br>01:34 – How UX writing differentiates apps in a crowded market<br>04:09 – Building content consistency across teams<br>06:28 – Quality review systems for content<br>07:40 – The “You are correct” story and improving emotional resonance<br>10:00 – Copy and business metrics: “Words can move numbers”<br>11:30 – Educating the market about the value of UX writing<br>13:11 – Prompt design is writing—writers are natural AI communicators<br>17:18 – How Duolingo built <strong>Copybot</strong>, an internal AI-powered product writer<br>20:00 – Balancing AI tools and human creativity in writing<br>22:59 – Marie’s writing dreams and childhood story ideas<br>25:06 – What inspires Marie today as a product writer</p><p><br></p>