Turning Crises into Opportunities: Communication and Marketing Strategies for Money Experts | EP 82

JAN 15, 202652 MIN
Podcasting for Financial Professionals

Turning Crises into Opportunities: Communication and Marketing Strategies for Money Experts | EP 82

JAN 15, 202652 MIN

Description

Want to future-proof your business and brand?  Mike Swenson, a crisis management expert unpacks practical ways financial professionals can prepare for the unexpected in this week’s episode. We covered how to build trust, why clear communication is key in a crisis, and how niching down your podcast can attract the right clients. If you're ready to elevate your authority and protect your business, you’ll want to hear this.  Behind the Scenes: Branding, Podcast Production, and Crisis Messaging for Financial Advisors  Ever wondered how you can proactively protect your business reputation AND strengthen client trust? We went deep into practical crisis planning, standing out in a saturated market, and how podcasting can nurture communities and authority.  Takeaways for Financial Professionals & Podcasters:  Build simple, repeatable crisis response frameworks—don’t let your plan gather dust.  Keep your messaging genuine and ready: “The real mistake is responding too slowly, or saying nothing.”  Use industry headlines as an opportunity for transparent conversations with your audience.  Don’t underestimate the power of a niche podcast and authentic, behind-the-scenes content.  Lean on your team’s strengths—especially your next-gen employees—to stay agile as marketing channels evolve.  Growing Your Financial Practice: Podcasting Strategies and Crisis Communication Best Practices  (00:03:33) A Simplicity Strategy to Handle Impending Crisis  (00:09:10) Protecting Trust and Accountability in Business  (00:13:02) Reputation Impact in Competitive Markets  (00:14:30) Opportunistic Marketing Through Competitor Crises  (00:22:40) Podcasting for Niche Audience Growth  (00:28:35) Leveraging LinkedIn for Marketing  (00:34:40) Growing Community Through In-Person Events  (00:37:06) Creating a Concept the Public is Excited to Get Behind  (00:46:34) Why You’ll Attract Unexpected Listeners Outside Your Niche  Crisis Trak for Financial Firms: Essential Planning Advice from PR Veteran Mike Swenson  Crisis, especially in finance, isn’t always caused by you. A partner’s scandal or a client’s negative publicity by association can affect your reputation. Mike Swenson provided some real-world examples, underscoring that the damage often comes not from the event, but from mishandling the response.  "If something happens to a financial advising company or someone in our space, that also happens to us because now customers are reading or hearing about that, seeing it on social media platforms. And so naturally, as a customer, I'm going to go, well, I know that's company A over here and I'm with company B, but it plants a slight seed of doubt. Could that happen to my advisor?" - Mike Swenson  If your communication is slow or tone-deaf, you'll lose trust, which hits your bottom line more than the crisis itself. That's why proactive outreach, especially when competitors stumble, can be a powerful brand-building moment. No one is immune, but everyone can choose how they respond.  Follow Mike Swenson:  LinkedIn: https://www.linkedin.com/in/mikeswenson1/  Company: https://crisistrak.com/  Podcast: https://www.kcmarketinglegends.com/  This podcast is edited and managed by the team at PodcastAbundance.com and we’d love to produce your podcast too! To discuss working together, book a Discovery call with me. www.talktovirginia.com   You’ll find equipment & software recommendations and downloadable templates at www.PodcastAbundance.com. The Conference Toolkit will help you use your existing content to stay top of mind, add value, and build long-term relationships post-event. Download it for FREE at https://podcastabundance.com/conference-toolkit/  Watch everything on YouTube @PodcastingForFinancialPros  Follow Virginia Elder on social media:   LinkedIn   Instagram   Facebook  To become a guest or find other episodes of Podcasting for Financial Professionals (formerly known as Reaching Abundance), visit www.podcastingforfinancialprofessionals.com