<i>In today’s solo episode, host Ebony Green breaks down the three essential areas every speech-language pathologist business owner should be overdelivering in if they want to create a business that is successful, sustainable, and built to stand out. Spoiler: it's not about doing more for the sake of it — it's about serving with excellence and intention.<br /><br />Ebony shares real examples from her own private practice, including how her commitment to overdelivering helped her land and retain a multi-year school district contract and position her business as a trusted, go-to provider. Whether you're a solo SLP, growing a team, or just getting started, this episode will challenge and encourage you to raise your standards and rethink how you serve.<br /><br />In this episode, you’ll learn:<br /></i><br /><ul><li><i>Why overdelivering isn’t extra — it’s essential</i></li><li><i>The 3 key areas that make the biggest impact: customer service, quality of service, and follow-up/support</i></li><li><i>Practical tips for building trust and loyalty in your community</i></li><li><i>How simple improvements can lead to long-term growth and referrals</i></li><li><i>What makes your business unforgettable to clients and partners</i></li></ul><i><br />Get ready to identify where you can kick it up a notch and stand out in a crowded industry, without burnout.<br /><br />Ready to level up your SLP business? Tune in now!</i><br /><i></i><br /><i>Connect with Ebony: https://www.instagram.com/slpbizqueen<br /><br />Learn More about The SLP Business Suite: https://theslpbusinesssuite.teachable.com/</i>