The Vaillant Podcast

We know that heat pumps have been a topic of interest in the last few years, and this isn’t going to change in 2026. That’s why, Vaillant has developed schemes to support installers who wish to make the transition to heat pumps.From extensive training available and expert teams, such as System Sales & Design, to our newer schemes like myVaillant install and the MCS Partner Programme, we aim to provide reassurance and support for you and your business.In this episode of The Vaillant Podcast, Mike Lacey, Vaillant’s Head of Digital Technologies, is joined by Don Graham, National Sales Manager for Renewable Systems at Vaillant and installer Marcus Reardon, Owner and Director of Lake District Air Source.Marcus was one of the first installers to utilise both schemes to install his first heat pump at his own home. Tune in to hear his thoughts on the process, support from Don, and how it’s transformed his business.Want to know more?For industry hot topics, stories and more about how Vaillant is supporting installers, please visit the news section of your myREWARDS account.Got a plumbing story you’d like to share? Get in touch Instagram or Facebook, or email us at [email protected] out our YouTube channelAbout The Vaillant PodcastThe Vaillant Podcast is your gateway into industry insights, bringing guest speakers from across the industry and from around Vaillant, to dive into key topics that matter to you, our customers. We aim to deliver advice and knowledge to the experts, from the experts.Listen to more episodes of The Vaillant PodcastTell us what you think about The Vaillant Podcast on our socials or email us at [email protected]

In the second half of our two-parter 'Enhance Your Knowledge' episode of The Vaillant Podcast we are focusing on apprenticeships and the role they play in building skills for life across our industry.In this dedicated episode, we hear directly from two of our apprentices about why they chose the apprenticeship route, what learning on the job looks like in practice, and how earning while they learn is shaping their early careers.Mike Lacey, Vaillant’s Head of Digital Technology, is joined by Ruby Barnes, Business Apprentice, and Josh Nichols, Low Carbon Heating Technician Apprentice.Together, they explore:• Why apprenticeships continue to matter• The balance between structured learning and hands-on experience• How partnerships with colleges support future skills• What the apprenticeship journey looks like year by yearWhether you’re considering an apprenticeship or looking to understand how apprenticeships support long-term industry capability, this episode offers real insight from those experiencing it first-hand.

To kick start 2025, the first half of our two-parter episode of The Vaillant Podcast focuses on training opportunities and professional development across the industry.Mike Lacey is joined by Graeme Heron, Training Operations Manager, and Tom Thorley, Renewables Technical Coach, to explore how installers can enhance their knowledge through product training, digital learning and in-centre courses.The episode covers:• The role of structured training in professional development• Online learning through the Vaillant Academy• Hands-on courses at Centres of Excellence• Preparing for future technologies and low carbon systemsIf you’re looking to upskill, build confidence in new technologies or enhance your professional capability in 2025, this episode explores the options available.

To kick start 2025, this episode of The Vaillant Podcast explores how you can enhance your knowledge and boost your career with training opportunities. We discuss how Vaillant can support you and your business with product training, whether that’s online with the Vaillant Academy or at one of our Centres of Excellence dotted around the country. We also hear from two young apprentices about how they are starting their careers with the route of an apprenticeship and are earning while they learn.In this two-part special, Mike Lacey, Vaillant’s Head of Digital Technology, is joined by Graeme Heron, Training Operations Manager at Vaillant, Tom Thorley, Renewables Technical Coach at Vaillant, Ruby Barnes, Business Apprentice, and Josh Nichols, Low Carbon Apprentice. So, whether you’re looking to upskill and start the new year with training or are looking down the apprenticeship route, this episode has you covered.Want to know more?For industry hot topics, stories and more about how Vaillant is supporting installers, please visit the news section of your myREWARDS account.If you have any questions on training or apprenticeships from Vaillant, email us at [email protected] The Vaillant PodcastThe Vaillant Podcast is your gateway into industry insights, bringing guest speakers from across the industry and from around Vaillant, to dive into key topics that matter to you, our customers. We aim to deliver advice and knowledge to the experts, from the experts.Listen to more episodes of The Vaillant PodcastTell us what you think about The Vaillant Podcast on our socials or email us at [email protected]

The festive season is here, and to celebrate, we’ve dedicated our December episode of The Vaillant Podcast to traditions, celebrations, and laughter. In this episode, our host, Mike Lacey, Vaillant’s Head of Digital Technology, is joined in the studio by friends and colleagues, Jo Salt, Vaillant UK’s Heat Pump Product Manager, and Charlotte McCorriston, Vaillant Area Sales Manager. Together, they discuss all things festive, from favourite Christmas songs to family traditions on Christmas Day. They share their personal stories and much more.About The Vaillant PodcastThe Vaillant Podcast is your gateway into industry insights, bringing guest speakers from across the industry and from around Vaillant, to dive into key topics that matter to you, our customers. We aim to deliver advice and knowledge to the experts, from the experts.Listen to more episodes of The Vaillant PodcastTell us what you think about The Vaillant Podcast on our socials or email us at [email protected]