In this 20-minute podcast, easyJet’s Brian Hogg (Head of Digital Product) and Dweeti Fanshawe (Head of Product Engineering) join Valtech's Matt Redman (SVP Strategy Europe) to unpack how one of Europe’s leading airlines is transforming every touchpoint — from booking to boarding — through experience innovation.
From mobile app breakthroughs to AI adoption and cultural shifts, the conversation goes through the mindset, methods and technologies required to remove friction and reconnect travelers with the joy of the journey.
Dive into what it takes to meet rising expectations, operate at massive scale and drive product innovation inside a highly regulated industry.
