Audio is a fantastic way to communicate with field-based employees wherever they are, regardless of their schedule, with the devices that they already have. In this episode, Brian Elwood, GM of Customer and Community Service at Xcel Energy, shares:His challenges using other forms of communication with a field-based teamHow he has organically grown his channelAdvice for other organizations considering audioXcel Energy is a gas and electric utility company that serves over 5 million customers.  Have a listen, and learn how your organization could benefit from using audio as a communication tool!---POPP (The Podcast on Private Podcasts) is presented by Storyboard (http://www.trystoryboard.com) and provides an overview for anyone who wants to launch a private, internal audio channel for their organization or company. In this series, we interview innovators and leaders who have adopted audio to transform their internal communications.Subscribe on Apple: https://podcasts.apple.com/us/podcast/podcast-on-private-podcasts/id1499419154Subscribe on Spotify: https://open.spotify.com/show/0zcB9s2GiFrr2DQWa9lvPsSearch for Us: "Podcast on Private Podcasts" in your favorite player