Creating lasting behavioral changes in the workplace by moving beyond consequence-based policies. Chris discusses the importance of aligning personal and company values, highlighting 'just culture' in EMS and its role in understanding motivations and systemic issues. The conversation covers leadership in EMS, focusing on the significance of fostering supportive relationships with staff and avoiding fear-based management. Additionally, Chris shares his journey from paramedic to Field Training Officer, offering advice on effective training and mutual support. This episode is packed with valuable insights for anyone in the EMS field aiming to enhance performance, commitment, and team dynamics. Don't forget to check below for further resources on just culture and motivational learning.

 

Guest/Cast/Crew information-

Guest- Chris Pfingsten, Co-host of EMS 20/20

Host- Ross Orpet, Will Berry 

 

Resources

• Other episodes you might like
  • Ep. 72 From Errors to Excellence with Geoff Murphy, Master Your Medics
• Books
  • Just Culture- https://amzn.to/4eOMN7w
  • Crucial Conversations- https://amzn.to/3BRBnRI 
• YouTube Videos- 
  • Why do Errors Happen? How can we prevent them?
  • How can a system get organized for improvement? 

 

Catch up with us after the show

• Instagram- @emscast
• Twitter- @ems_cast
• Website- www.emspodcast.com