Planet of the Agents Insurance Podcast
Planet of the Agents Insurance Podcast

Planet of the Agents Insurance Podcast

Dave Baker

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Episodes

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The Ultimate Insurance Agents podcast for the property and casualty insurance industry. Grow your agency, retain clients, compete in the modern world.

Recent Episodes

Why are people calling on the phone more than in the past?
OCT 21, 2025
Why are people calling on the phone more than in the past?
Why Clients Are Calling Insurance Agents Again instead of just sending emails and text messages?  What is going on at you insurance agency. In this episode, we break down a surprising shift happening across the insurance industry: clients are picking up the phone again. After years of relying on email, portals, and text messages, more customers are calling their insurance agents directly—and the trend is stronger than ever.We explore the forces behind this change, including rising insurance complexity, digital communication fatigue, increasing anxiety around renewals, and the renewed desire for human expertise. If your agency’s phone is suddenly ringing nonstop, you're not imagining it. Something real is happening.-- Get access to templates, scripts, ready-made marketing and email on https://www.theagentspot.com/join - Discount code PLANETIn This Episode, You’ll Learn:Why digital fatigue is driving people back to voice communicationHow rising premiums, new exclusions, and carrier pullouts are increasing client anxietyThe role of trust and emotional reassurance in today’s insurance landscapeWhy email and text communication are failing more oftenHow AI and automation are influencing client expectationsThe demographic shift affecting communication preferencesWhat agencies can do to adapt to this trend—and reduce bottlenecksWho This Episode Is For:Insurance agency owners, producers, CSRs, brokers, and anyone looking to understand current client behavior and improve service workflows.-- Contact me and learn more at https://planetoftheagents.com/
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17 MIN
Too Much Technology for Insurance Agents
SEP 23, 2025
Too Much Technology for Insurance Agents
-- Get access to templates, scripts, ready-made marketing and email on https://www.theagentspot.com/join - Discount code PLANET-- Contact me and learn more at https://planetoftheagents.com/In this episode, we dive into one of the biggest hidden problems in the insurance industry today: technology overload. Agents are signing up for CRMs, automation platforms, marketing suites, quoting tools, and “all-in-one” systems—only to discover that most of them create more work, more confusion, and more phone calls.If you’ve ever felt buried under dashboards, logins, notifications, and workflows that don’t actually make you more efficient, this episode is for you.I  break down:Why insurance agents end up with tech that doesn’t match their agency sizeHow certain platforms actually increase phone volume—especially when you don’t have support staffThe hidden cost of tools that create extra steps instead of removing themHow “fear of missing out” pushes agents into systems they don’t needThe simple framework for deciding which technology truly improves your workflowThis episode gives you a practical, honest look at what technology is worth keeping—and what’s holding you back from writing more business.Whether you’re a solo producer or running a small agency, you’ll walk away with clarity on how to simplify your tech stack, reduce friction, and choose tools that fit your business—not someone else’s.Tune in and learn how to reclaim your time, your sanity, and your efficiency by doing less… but smarter.
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14 MIN