COVID-19 forced many businesses to adopt temporary 'work from home' policies. For many managers and employees alike, this has lead to frustration. Whether it's a lack of visibility into employee activity or a case of miscommunication, concerns are voiced time and time again. As businesses transition to the new normal, the reality is work from home will remain, either out of necessity or desire. Today my guest is Patty Crabtree, president of Crabtree Group. Patty will share her own experiences and success in managing a remote workforce for more than 13 years and help us understand how to be successful in making this transition and overcoming these pains.