Rethinking What AI Needs with Brian Gannuscio

SEP 4, 202548 MIN
Customer Obsessed

Rethinking What AI Needs with Brian Gannuscio

SEP 4, 202548 MIN

Description

Most companies experimenting with AI run into the same roadblocks: messy data, stalled pilots, and unclear next steps. Brian Gannuscio has spent over a decade helping organizations move past those barriers by focusing on the architecture that makes AI possible. In this episode, he explains why waiting for perfect data is a mistake, how tools like Snowflake and Salesforce Data Cloud work together, and what it really takes to modernize without driving up costs. You’ll also hear concrete stories—from uncovering $50M in new sales to cutting approval queues by 70%—that show how smarter use of data translates into results.

Episode Highlights

(06:00) Why “perfect” data isn’t required to start using AI

(08:15) How one project uncovered $50M in new sales opportunities

(13:00) What a modern data architecture actually looks like in practice

(15:40) Using zero-copy connectors to simplify access for business users

(19:00) Turning a 25-page Word doc into an AI tool that cut approval queues by 70%

(22:30) Natural language as the next interface for data

(25:30) How AI shifts focus from manual “junk work” to higher-value priorities

(29:00) Why content quality matters just as much as data quality in AI projects

(37:00) Why so many AI pilots stall — and how to build use cases that scale