#254 - Hospitality Meets Phil Andreopoulos - Planes, Pods & People

MAY 6, 202654 MIN
Hospitality Meets... with Phil Street

#254 - Hospitality Meets Phil Andreopoulos - Planes, Pods & People

MAY 6, 202654 MIN

Description

This week on Hospitality Meets, Phil sits down with another Phil, that being Phil Andreopoulos, CEO of YOTEL, for a conversation that starts with washing pots in restaurants… and somehow ends with power naps, gorilla trekking, hotel disruption and leadership philosophy.Inspired by a first class airline cabin and created by the founder of YO! Sushi, YOTEL has always challenged the “that’s just how hotels work” mentality, and this episode dives into exactly why.Along the way, the two Phils discuss:Why understanding your own energy patterns might be one of the most underrated leadership skills aroundThe importance of healthy friction in teamsBuilding cultures that aren’t just clones of the leaderWhy communication matters most when uncertainty is highestThe reality of navigating major business changeWhy hospitality still offers one of the greatest careers in the worldAnd why getting promoted from pots and pans to plates and glasses once felt like a massive career breakthrough 😂There’s also loads of brilliant insight around leadership, culture, growth and vision, without ever disappearing too far up its own backside.Phil Andreopoulos speaks openly about:Growing through the hospitality industryHis journey from kitchen porter to CEOBuilding franchise growth across global hotel brandsThe recent Hilton partnership with YOTELWhy “fun at work” matters more than people thinkAnd the importance of creating environments where people actually want to beSome standout quotes from the episode:“Knowing yourself is a hugely underrated leadership skill”“If you leave gaps in communication, people will fill them”“We spend a huge amount of our lives at work. It should be successful… but it should also be fun”“You don’t build great teams by hiring people exactly like you”“Hospitality is one of the greatest industries in the world… and I still don’t think we tell that story well enough”There’s wisdom in this one.There’s humour in this one.There’s also a genuinely fascinating story about how a first-class airline seat accidentally became a hotel concept.Classic hospitality really. Somebody looked at a plane seat and thought:“…yeah, but what if we put a shower next to it?” 😂Enjoy.Show PartnersA big shout out to the first of today’s show partner, RotaCloud, the people management platform for shift-based teams.RotaCloud lets managers create and share rotas, record attendance, and manage annual leave in minutes — all from a single, web-based app.It makes work simple for your team, too, allowing them to check their rotas, request holiday, and even pick up extra shifts straight from their phones.Try RotaCloud’s time-saving tools today by heading to https://rotacloud.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy