SCRS Talks

Lauren Chazal, Chief Business Development Officer at Headlands Research, shares insights on growing from individual research sites to a 23-center network while preserving local culture and patient focus. Learn how Headlands maintains site identity during expansion, implements strategies for reaching diverse patient populations, and addresses the business realities sponsors often overlook. Lauren offers practical advice for site leaders on sustainable growth, selecting the right network partne...

What makes patient voice sessions the most impactful part of every SCRS summit? Jade Tuttle from Syneos Health breaks down what she learned from featuring patients at four summits in 2025. The recurring theme? There are still massive gaps in our systems, but sites that adapt proactively and deliver emotionally intelligent trials create transformative patient experiences. Jade shares standout stories, explains why regulatory bodies are increasingly mandating patient-centric practices, and reve...

What if patients could participate in clinical trials from their living room instead of driving hours to a site? Tyler Van Horn, CEO of Science 37, explains how their direct-to-patient site model works. With one site covering all 50 states, Science 37 sends research-grade nurses to patients' homes, ships investigational products directly to participants, and uses telemedicine for investigator oversight. Tyler breaks down how they maintain quality (they've passed three FDA inspections with no ...

Clinical trials are innovating fast, but what happens when new tools, models, and processes are layered onto sites without alignment? In this episode, Stacey Davidson, Head of Content and Strategy at Cuttsy+Cuttsy, joins us to unpack The Site Factor, a report built on insights from 100 site staff across the globe. Stacey shares what sites revealed about recruitment challenges, communication gaps with sponsors and CROs, and why 86% of site staff say additional communication training would be v...

Clinical trials need flexibility, but most systems are rigid. Conor Garrett from Scout Clinical explains how they built flexibility into every layer of their patient payment and travel logistics services. From customizable portals that adapt to site preferences to a 24/7 patient liaison team that steps in when flights get canceled or payment issues arise, Scout's approach is people first, technology enabled. Conor shares why technology supports the process but people support the experience, h...