The Gig

Who's the Fairest documents the surprise ending to this season: the wave of protests by beauty care workers in India in late December 2021.  We talk to a journalist who covered the protests about how the women found each other, why they organized, and how they are facing unprecedented company intimidation.  We also continue our interview with Palak Shah of the National Domestic Workers' Alliance about new strategies for collective action in the US.  The season closer also asks what we all can do to support these workers, and a more fair care economy.

Guests:  Soumyarendra Barik, Indian Journalist and Palak Shah, National Domestic Workers' Alliance

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We've learned that platforms have lots of data about workers, and use it to squeeze out more and more work.  But what if all that data was put to use on behalf of workers instead?  In Turning the Tables we continue to explore what happens when you make advocates, and workers themselves, part of the design of platforms.  We learn more about how for isolated and historically vulnerable workers, big data can actually open up new possibilities for rights and social protections.  

Guests:  Palak Shah, National Domestic Workers Alliance; Fairuz Mullagee, University of Western Cape Social Law Project; Abigail Hunt, Overseas Development Institute

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Given all we had heard about the gig economy we were skeptical there could be an ethical business model.  In The Company You Keep, one businessperson set out to convince us that better alternatives are possible.  We explore how, if we keep humans in the loop, it's possible platforms for domestic and care work can be an opportunity, not a curse.  

Guests:  Aaron Seyedian, CEO, Well-Paid Maids and Sayem, a cleaner working with Well-Paid Maids

In Permanent Wave, we go to India and Thailand to talk about all the forms of intimate personal care services that take place in people's homes.  Our guests Khawla Zainab from IT for Change (India) and Kriangsak Teerakowitkajorn from JELI (Thailand) explain how technology is affecting personal care workers who are already low wage, precarious and exploited.  Platforms and clients expect 'emotional labor' from these women but there are big risks of gender-based violence.  We discuss how algorithms may actually increase these risks.

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In Servants to Technology we fast forward from past to future, speaking  with two technologists, one based in New York and the other in  Barcelona, Spain about how new technologies are affecting the future of  work in the care sector.  We ask:  are platforms and digital technology  really doing anything new to address our societies' growing care needs?   Or is it just putting band aids on broken systems?

Guests:

Alexandra Mateesceu, Data and Society and Olivia Blanchard, Digital Future Society

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