<description>&lt;p&gt;&lt;strong&gt;Lucas currently leads product marketing and strategic partnerships at Gorgias and has previously founded successful companies including Venngage and Treats Happen. Here are a few of the topics we’ll discuss on this episode of Customer Conversations:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
 &lt;li&gt;&lt;strong&gt;Actionable steps towards improving your customer support&lt;br&gt;
&lt;/strong&gt;&lt;/li&gt;
 &lt;li&gt;&lt;strong&gt;Generating profit from customer support&lt;br&gt;
&lt;/strong&gt;&lt;/li&gt;
 &lt;li&gt;&lt;strong&gt;Reducing friction to purchase&lt;br&gt;
&lt;/strong&gt;&lt;/li&gt;
 &lt;li&gt;&lt;strong&gt;Why you should always have an offer or promo for customers&lt;br&gt;
&lt;/strong&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Connect with Lucas&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
 &lt;li&gt;&lt;a href="https://www.gorgias.com/"&gt;&lt;u&gt;&lt;strong&gt;Gorgias.com&lt;br&gt;
&lt;/strong&gt;&lt;/u&gt;&lt;/a&gt;&lt;/li&gt;
 &lt;li&gt;&lt;strong&gt;Text him at 416.388.4470&lt;br&gt;
&lt;/strong&gt;&lt;/li&gt;
&lt;/ul&gt;
</description>

Lucas currently leads product marketing and strategic partnerships at Gorgias and has previously founded successful companies including Venngage and Treats Happen. Here are a few of the topics we’ll discuss on this episode of Customer Conversations:
<ul>
 <li>Actionable steps towards improving your customer support 
</li>
 <li>Generating profit from customer support 
</li>
 <li>Reducing friction to purchase 
</li>
 <li>Why you should always have an offer or promo for customers 
</li>
</ul>
Connect with Lucas
<ul>
 <li><a href="https://www.gorgias.com/">Gorgias.com 
</a></li>
 <li>Text him at 416.388.4470 
</li>
</ul>

Customer Conversations

Customer support from cost center to profit driver with Gorgias’s Lucas Walker

Customer support from cost center to profit driver with Gorgias’s Lucas Walker

Description