Charlene talks with Dr. Shannon Whittington, a nurse consultant and LGBTQ+ expert who helps educate healthcare organizations to better understand their patients and employees. They discuss some of the invisible barriers to healthcare that LGBTQ+ folks face, how lack of LGBTQ+ competence on the part of healthcare workers can affect patient trust, disclosure, and ultimately health outcomes, and what nurse leaders can do to create healthy environments for LGBTQ+ patients and staff. Host: Charlene Platon, MS, RN, FNP-BC (⁠⁠⁠⁠⁠⁠@charleneplaton⁠⁠⁠⁠⁠⁠) Guest: Dr. Shannon Whittington, DNP, MSN, RN, CCM (https://www.linkedin.com/in/shannonwhittington/) About the show: ACNL in Action is a production of the Association of California Nurse Leaders, the professional organization for nurse leaders. New episodes come out on the first Friday of every month. Want to support ACNL? Consider making a donation: ⁠⁠⁠⁠⁠⁠https://www.acnl.org/circleofgiving⁠⁠⁠⁠⁠⁠. Learn more about ACNL, including how to become a member, at ⁠⁠⁠⁠⁠⁠acnl.org⁠⁠⁠⁠⁠⁠.  Follow us on Facebook, Instagram, and LinkedIn at @acnlnurse.