Summary:In this episode, Rupert and Joel Gill explore the multifaceted journey of design, leadership, and the importance of community in the design industry. Joel shares his unique path from engineering to design, emphasizing the need for solid leadership and craft legacy in nurturing future designers. They discuss the significance of localization, the role of design tools, and the challenges of managing global teams. Joel concludes with his personal framework for success, emphasizing the need for continuous growth in experience, expertise, and enthusiasm.Chapters:00:00 Introduction and Background03:13 Journey into Design and Engineering09:08 Transitioning to Design and Career Challenges11:56 Design in Finance and Building Capabilities14:20 Establishing a CX Community at Shell17:38 Bridging the Gap in Design Education22:29 Craft Legacy and Leadership in Design27:19 The Role of AI in Design30:43 Elevating Design through Tool Access31:34 Navigating Pushback and Justifying Design Investments34:38 The Role of Design in Organizational Structure36:17 Design Maturity and Digital Ecosystems39:46 Managing Global Teams and Collaboration42:48 Creating Community and Culture in Design47:07 Career Pathways and Professional Development49:16 The Importance of Leadership in Design51:08 The Value of Experience in Design54:57 Business Design and Organizational Change57:49 Personal Frameworks for Professional Growthwww.joelgill.com/www.linkedin.com/in/joelgillfrsa/