#145 How CRMs stop at Closed/Won with Raphael Gindrat, Co-Founder Bestmile
DEC 22, 202247 MIN
#145 How CRMs stop at Closed/Won with Raphael Gindrat, Co-Founder Bestmile
DEC 22, 202247 MIN
Description
<p>Raphael is "playing host" for a dialogue on Manuel's perspective on "RevOps" with a focus on Customer Success & subscription management to discuss</p>
<ul>
<li>How CRMs stop at Closed/Won and do not cover Customer Success</li>
<li>For what "jobs to be done" Hubspot "vs" Salesforce make sense</li>
<li>How to reflect multi-year subscription contracts with one-time revenue components in your systems</li>
<li>Why maintaining multiple systems for marketing, sales, customer success & finance is messy</li>
<li>How an ideal solution to go "beyond Quote-to-Cash" would need to look like - and who could build it</li>
<li>What to do with limited resources until that solution exists</li>
</ul>